- Report: #614564
Complaint Review: Files Treasury - Free Software - Internet
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Author Not Confirmed
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Files Treasury - Free Software
Internet, United States of America
Phone:
Web:
www.filestreasury.com
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Business Rating:
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Files Treasury - Free Software Real Gold Soft, Baku Filestreasury over-billed my credit card and my credit card company was helpless to charge it back. Internet
I had the displeasure of billing my credit card on http://www.filestreasury.com/ for a trial period and their customer service and technical support was never available to help.
They did reply to my email several days after my refund deadline had expired. They also charged my credit card for hidden fees that was not outlined on their main billing page but was in a link to their Terms and Condition. This prevented my credit card company to chargeback the hidden fees. So what turns out to what I thought to be a credit card charge of USD 1.95 turns out to be a USD 89.95 charge on my credit card.
The software that I did successfully download had viruses that crashed my computer and I had to rebuild it from scratch. This website is operated by realgoldsoft.com.
They are located in Baku, Azerbaijan. Real Gold Soft operates several internet websites that bills your credit card more than they should. Their websites basically offers cheap software and DVDs that you can download all you want for the cost of a few dollars per month. You know the old saying Buyer Beware". I did some research on Real Gold Soft and the website is registered to: Travel Exhibit Eric Trejo [email protected]. This may very well be a Proxy that Real Gold Soft is hiding behind. I also discovered when I Goggled the keywords: Real Gold Soft Baku I found there have been many complaints on rippoffreport.com; all similar to my own.
Anyone who has been scammed by this company should file a complaint with VISA and MasterCard International. Their website is:
VISA http://corporate.visa.com/media-center/press-releases/press969.jsp
MasterCard http://mastercard.com/us/personal/en/contactus/merchantviolations.html
If enough of us file a complaint then possibly we can have them shut down and maybe even bring up criminal charges.
