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  • Report:  #997003

Complaint Review: Filtropur Commercial - Broadview Heights Ohio

Reported By:
Carl - Berthoud, Colorado, United States of America
Submitted:
Updated:

Filtropur Commercial
99 Ken Mar Industrial Parkway Broadview Heights, 44147 Ohio, United States of America
Phone:
800-281-6242
Web:
www.Filtropur.net
Categories:
Tell us has your experience with this business or person been good? What's this?
I bought the Filtropur vacuum Aug. 8th 2011 and have had nothing but problems since. We went back to TVC LLV the place that sold it to us and the vacuum was so bad they couldn't understand why it wasn't working or why it was just fallng apart so they gave us couple new ones, but they did the same thing,just fall apart. Donovan Adfield, that ran the place got so Rude to us that we called the factory and tried to work with them. Darrell Weeder, the owner,talked to us about the problems with it.  The unit diffidently had some engineering problems.

After going to TVC LLC in Ft. Collins 6 times and not getting any results  from Donovan there we sent  the unit back to the factory so Darrell could fix it, after the third time of getting it back with a complete design change it seems to work but has very little suction. I bought a Bissell Vacuum from Walmart to use because we never had a vacuum to use  with it being in the shop all the time. The Bissell cost me $190.00 and it out performs the filtropur, in suction and picking updirt and hair, and the filtropur  cost me $$1899.00.

I have documented and took pictures of this situation since we bought  the vacuum.

I would like to have my money back out of this Vacuum,because its just a piece of junk they slipped out on top the market with out testing  it first. It's the biggest Rip off I've ever had in my life time.

I kept giving them a chance to repair or recover from this bad product but they never seem to get  a good one designed or engineered the right way. And if $190.00  Bissell operates !00% better then a $1900.00  Vacuum thats a RIP OFF.


2 Updates & Rebuttals

Irie

Fort Collins,
Colorado,
USA
Donovan Adfield

#2UPDATE EX-employee responds

Tue, December 20, 2016

 I worked for that company 3 years ago for only a couple of months and let me tell ya, Donovan Adfield REALLY is the BIGGEST, psychotic, rude, pr*k I have EVER incountered in my life! I was missing hours on my paycheck and polity tried to discuss it and he just flipped out immediately! Calling me names and being totally belligerent and irate... needless to say, that's when I quit. COMPLETE PSYCHO.


Linda B

Niles,
Michigan,
satisfied customer

#3Consumer Comment

Fri, May 02, 2014

I purchased Filtropur products, a commercial vacuum and an sfs air purifier machine and I am more than pleased with my purchase. These machins work great, especially if you have allergies. My husband and I suffer from allergies and we both have slept better and wheeze less since we have put these machines to use. I had an enjoyable experience with the sales person who came to my house to show us their products. Not only was he knowledgeable and respectful, but also very professional. My husband no longer snores, and my house smells cleaner and the air is fresher, than ever before! I am pleased with the overall quality of these machines, and happy with my purchase! I have told all my friends regarding Filtropur and they too plan on purchasing these machines as well.

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