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  • Report:  #137357

Complaint Review: Fingerhut Credit Advantage - Axsys National Bank - Saint Cloud Minnesota

Reported By:
- Poulsbo, Washington,
Submitted:
Updated:

Fingerhut Credit Advantage - Axsys National Bank
6250 Ridgewood Rd. Saint Cloud, 56303 Minnesota, U.S.A.
Phone:
800-900-4111
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
In short, I purchased and item from Fingerhut for $69.99 which, when I finally received it 2 months after Christmas of 2000 was broken.

It was missing parts and did not work. I contacted Fingerhut and requested return shipping lables due to the broken item and requested the charge be reversed from my Axsys National Bank - Fingerhut account. This was never done!

I had to ship it back myself at a mere cost of $13.75 (never reimbursed) and even received my confirmation of delivery, but the charged still was not reversed.

For over a year I had to deal with telephone calls to pay the quickly amounting debt which went from $69.99 to $190.00 with interest and late fees.

Even after having to file bankruptcy for other personal issues in 2003 the debt remains on my credit report at $190.00. I have called several times and have now, just tonight issued my second letter (first was sent certified and received) requested the information be correctly reflected as included with the BK and not a "Charge Off" at more then 150 days past due.

This letter, will have a copy sent to my attorney and hopefully, this will bring and end to their ignorance and unprofessional business practices.

Sheila

Poulsbo, Washington
U.S.A.


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