N/A
Tennessee,#2Consumer Comment
Sat, June 29, 2013
i too have had the same experience. as the poster a/b said, they are very pushy sales people. should be used car salesman or prob were previous. firestone service very crappy overpriced, the dealer labor rates are just as cheap and the dealer parts are normally cheaper, firestone seems to be 3-4 times more expensive... Will NEVER go back again... signed long lost customer... ( not that you care )
anonymous
nashville,#3UPDATE EX-employee responds
Wed, December 19, 2012
This is the same type of service at all Firestone locations.. Crappy work, high price charges, and crappy help.. They just want to sell you something so the manager, service manager, tire manager, district and assisstant district managers can hit their bonus.. If they don't sell x amount of tires they don't get a bigger bonus.. Plus the selling associate gets paid a spiff on selling you the tire.. Word of wise... go to either discount tire, or the dealer... Firestone price match is a total scam... will find everyway not to honor.