- Report: #771429
Complaint Review: first american home buyers protection - Van Nuys Ca 91410 Internet
Reported By:
Jeff -
Pacific Palisades, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
first american home buyers protection
PO Box 10180 Van Nuys Ca 91410, Internet, United States of America
Phone:
18004449030
Web:
www.firstam.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
first american home buyers protection They do everything to avoid paying a claim Internet, Nationwide
I paid for a 'first class upgrade', based on a consultation with their sales representative, for my air conditioners. I made a claim because it was making a horrible noise and it turned out to need a condensation pump replaced. They wouldn't pay for it because my system wasn't ducted. They have been collecting on my premium for several years and now they say it is not covered.
Remember this was selected by consultation with them! and it would have been covered by simply ticking another box at no additional cost. When trying to explain my complaint, there staff was completely rude deliberately placing me on hold for ages,'accidentally' hanging up on me, and placing me in a random voice message service. To this day after trying on 4 separate occasions I haven't been able to speak to a supervisor or manager.
Remember this was selected by consultation with them! and it would have been covered by simply ticking another box at no additional cost. When trying to explain my complaint, there staff was completely rude deliberately placing me on hold for ages,'accidentally' hanging up on me, and placing me in a random voice message service. To this day after trying on 4 separate occasions I haven't been able to speak to a supervisor or manager.
