Steve
Bradenton,#2Consumer Suggestion
Thu, January 15, 2009
Krystal, You left out essential information in your report. First of all, does your daughter still live with you? What I'm asking is, does she use your phone? If she lives with you, and at any time has used your phone, the calls are legitimate. I suggest you just take the message and pass it along to your daughter. The number belongs to First National Bank of Marin, aka: Credit One Bank. It appears that your daughter opened a credit card account and did not pay. And, since these people are not "third party" debt collectors, the FDCPA does not apply so you can not legally send a "cease communications" request. If you really want to stop the calls, change your phone# to an unlisted one, and do not give your daughter access to it. Make her get a cell phone.. Or...just take away your daughters access to your home phone, make her get a cell phone, and then just give the collectors her cell phone#!! Problem solved! Such simple solutions.
Charisse
Las Vegas,#3Consumer Suggestion
Thu, January 15, 2009
Ma'am you have to understand that if your grown daughter is over 18 yrs, and a collection agency calls to state"Personal Business". That means that they have to verify it's her on the phone and if she wants you to know all of her business, she has to send in a letter to authorize the collectors to speak to you. Do you if they were to tell you here personal business, they could be sued for breaking confidentiality under federal law? It's shameful on them but they have to abide by the law and eventhough they break them all the time, this is one that can't be broken. Ask you grown daughter to write a letter to cease and desist( collectors to stop calling per FDCPA ACT) or authorize you to talk to the creditors/collector's on her behalf also any letter you send, send them certified and make a copy for yourself.