- Report: #30176
Complaint Review: First Capital Consumers Group - Toronto Ontario
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First Capital Consumers Group
Toronto, Ontario, Canada
Phone:
416-4884664
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First Capital Consumers Group Transglobal ripoff ripped off and scammed Toronto Ontario
I recieved a phone call on June 5th, 2002 from a lady named Lorie. She said that she was calling from Transglobal on behath of 1st Capital consumers group and she had a credit card offer. One card with a limith of $2000 and another with a limit of $2500. then she told me that it will only cost me $199. I thought is was a pretty good deal. She took all my information and told me that security would call me to confirm my information and that i should recieve my card in three weeks.
The Money came out one June 26th, 2002.Three weeks later no card and they did not take out $199 it was $219.After that I repeatedly called her all she says is I'll take you name and number and fax it to custermer service.
I have only spoken to customer service 3 times . The first time I spoke to customer service it took them 3 days to call me back. I spoke to a lady named Natasha. I was told that my account was r9 meaning they never recieved the money.I told them that they were wrong.
Natasha told me to fax my statement to accounting. I faxed it twice and called them back everyday. I recieved a phone call three weeks later and was told the fax wasn't recieved fax again. so I did.
So, the third time I talked to customer service I was told that banking was handling it. That was two weeks ago. no word from anybody. I decided to call Lorie back she tells me she is contacting customer service and her manager will give me a call back .
I have called her everyday for two weeks. its the same thing with her. I am at the point where I know i'm getting scammed.
Karen
kesington, Maryland
The Money came out one June 26th, 2002.Three weeks later no card and they did not take out $199 it was $219.After that I repeatedly called her all she says is I'll take you name and number and fax it to custermer service.
I have only spoken to customer service 3 times . The first time I spoke to customer service it took them 3 days to call me back. I spoke to a lady named Natasha. I was told that my account was r9 meaning they never recieved the money.I told them that they were wrong.
Natasha told me to fax my statement to accounting. I faxed it twice and called them back everyday. I recieved a phone call three weeks later and was told the fax wasn't recieved fax again. so I did.
So, the third time I talked to customer service I was told that banking was handling it. That was two weeks ago. no word from anybody. I decided to call Lorie back she tells me she is contacting customer service and her manager will give me a call back .
I have called her everyday for two weeks. its the same thing with her. I am at the point where I know i'm getting scammed.
Karen
kesington, Maryland
