- Report: #1148596
Complaint Review: First Choice Emergency Room Arboretum Austin - Nationwide
Reported By:
1500$ throat swab for whooping cough -
austin, Texas,
Submitted:
Updated:
-
Author Not Confirmed
Why?
First Choice Emergency Room Arboretum Austin
Nationwide, USA
Phone:
972-899-6666
Web:
fcer.com
Categories:
Business Rating:
(0)
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First Choice Emergency Room Arboretum Austin $1470.20 for a throat swab test Austin TX Nationwide
This place should be remembered as Facility Charge Excessive Rates clinic. They charge excessively for routine urgent care besides an exorbitant facility charge.
Should have been upfront about the costs before rendering service instead of surprising us with a jaw dropping1500$ bill for a simple throat swab to check on my daughter's sore throat.
My wife wanted to try this new facility as it was closer than Minuteclinic, Medclinic and Concentra. The staff said they'd treat urgent care and accept BCBS insurance but failed to inform us about their rates which is a basic minimal expectation for a routine non emergency case.
They billed 1000$ for a facility charge and a 300$ for a throat swab to check for pertussis 50$ for a pulse ox check( you can buy a pulse ox meter for 20$), 300$ for evaluation & management ...
How is a patient supposed to know that this place charges 8 times what a regular urgent care costs?? Either it was a billing error or this is highly unethical billing.
1 Updates & Rebuttals
Jeanski
Dayton,Ohio,
comment
#2Consumer Comment
Thu, May 22, 2014
Is this place accurately named? In other words, is it truly an emergency room connected with a hospital? If so, you pay for the expertise of ER personnel. Besides which, why go to an ER for what seems to be a case of strep? Next time, save your money and wait to see your regular doc, or go to an urgent care facility.
