Steve
Tampa,#2Consumer Suggestion
Mon, November 24, 2003
I'm not to sure I understand if you even have a complaint and I don't believe you do, however here are a few suggestions. 1. First Extended is only a adminstration company. 2. The service contract is between you and the selling dealership. 3. Go back to the selling dealership for the work to be done, if they don't do it they will sublet it out to a Dodge dealership. 4. Contact the finance company ask if they received the agreement with the service contract included in the financing. 5. Request a copy of all the paperwork associated with your transaction. Check to see if they included the service contract with the financing. 6. Contact FE check to see if you have a valid agreement inforce which level of coverage the dealership submitted.