- Report: #1404507
Complaint Review: Fitbit - Nationwide
-
Author Not Confirmed
Why?
Fitbit
Nationwide, USA
Phone:
8776234997
Web:
www.fitbit.com
Categories:
Business Rating:
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Fitbit fitbit zip defective Central America support team Nationwide
Purchased 2 Fitbit Zip activity trackers in last 9 months the battery gets drained within a few hours of set up. Contacted Support and got one replacement Zip. It lasted only 3 hours after I synced it.
Fitbit support admitted that there is a problem with the App that is used to sync the Zip. Their engineers are working on it.
Won't give me a refund on the first 2 Zip purchased. Told me there is one year warranty. Go back to the store where purchased and try to return it there.
They admit that they continue to sell the defective product without a repair.
