- Report: #149907
Complaint Review: Fitness Made Simple - Farmingdale New York
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Author Confirmed
Why?
Fitness Made Simple
fitnessmadesimple.com Farmingdale, New York, U.S.A.
Phone:
718-224-9758
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Fitness Made Simple ripoff dishonest fraudulent billing paid for rush order still not received after three weeks customer service puts you on hold then disconnects Farmingdale New York
They ripped me off by scamming me that I would received it withing ten business days if I paid rush order charges of $14.95. I am still waiting after three weeks. I paid through credit card because they claimed paying with a check would take two weeks to clear.
They took the cost of the program plus shipping and handling charges PLUS the rush order charges:
$69.95 Program
7.00 Shipping, handling and processing fees
14.95 Rush order shipping
$91.90 Total charges
I called customer service about twenty times since July 7, 2005, out of twenty I talked to Virginia three times she put me on hold and disconnected me then put the phone off the hook. Three other times I talked to a James, Debbie and Brian. They too, put me on hold and told me I would be connected to a supervisor, and I was disconnected and the phone was re-routed to an answering machine, "please leave your name and number" they never responded.
Virginia told me there was not a guarantee for rush order and repeatedly told me I should be getting it any day. I did not have to tell them who I was because I think they had a Caller ID. She told me I would have delivery confirmation, but could not give me the tracking number because it was the U.S. Postal Service.
I called the U.S. Postal Service and they confirmed that I needed the tracking number. I worked for the Postal Service for twenty years and now retired. I believed they are running the biggest scam in Alternative Health history.
Cynthia
Glendale, Arizona
U.S.A.
They took the cost of the program plus shipping and handling charges PLUS the rush order charges:
$69.95 Program
7.00 Shipping, handling and processing fees
14.95 Rush order shipping
$91.90 Total charges
I called customer service about twenty times since July 7, 2005, out of twenty I talked to Virginia three times she put me on hold and disconnected me then put the phone off the hook. Three other times I talked to a James, Debbie and Brian. They too, put me on hold and told me I would be connected to a supervisor, and I was disconnected and the phone was re-routed to an answering machine, "please leave your name and number" they never responded.
Virginia told me there was not a guarantee for rush order and repeatedly told me I should be getting it any day. I did not have to tell them who I was because I think they had a Caller ID. She told me I would have delivery confirmation, but could not give me the tracking number because it was the U.S. Postal Service.
I called the U.S. Postal Service and they confirmed that I needed the tracking number. I worked for the Postal Service for twenty years and now retired. I believed they are running the biggest scam in Alternative Health history.
Cynthia
Glendale, Arizona
U.S.A.
