- Report: #1097956
Complaint Review: Five Point Capital - San Diego California
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Author Not Confirmed
Why?
Five Point Capital
13280 Evening Creek Drive South San Diego, 92128 California, USA
Phone:
8885764685
Web:
www.fivepointcapital.com
Categories:
Business Rating:
(0)
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Five Point Capital aka National Funding This company took a lease and is making us pay another full year due to making accusations we did not contact them timely for a payoff. In the history of 5+ other leases our company has had with OTHER VENDORS (not this one) we have NEVER had to do what this company asked to and they are charging too much for a FMV or $1 buyout. It is unfair trade practice. Our company has paid 5 years on a lease as agreed, never any late payments. They refuse to provide a FMV payoff and only demand the lease payments continue for another full 12 months! San Diego California
I come from a financial background. What Five Point is doing or has done is wrong and I feel like this company has engaged in bait and switch practices or is actively decieving their customers. Our company inquired about a final payment (we paid a deposit to allow for first and last payment) and signed a lease with the understanding it would be done (fully paid) in 5 years. We paid about $10K in interest for a $20K purchase on equipemnt. So, they got $10K profit already, minimum, from our transaction. Our company has had prompt and excellent payment history. We were awaiting word on the final payment when we got a letter stating - due to our not contacting them for payoff information - that we would be paying another full 12 mos. payments at the same payment per month for 12 full months - WHAT????. To which, my bookeeper immediately called and asked what was going on. They strong armed her into trying to admit it was her fault and they are HORRIBLE at customer service. She finally said she took fault and said she could have called earlier. But, she had left emails and not gotten any response. They must do this all day long b/c they have no intention of admitting they could be doing something differently and they - at the drop of the hat - refer to recorded phone calls they apparently have on file - stating we are the ones who have done something wrong? I also dealt with this Sandra Otero who is relentless. She goes right after you and makes no apologies for screwing you over. She makes no effort to make things right and clearly states that you CAN NOT get a FMV payoff..."it is too late".. "we are unable to quote you that" "since you did not ask for that at an earlier date".... So, now I pay them another $5K plus for 12 months and then pay them what at the end of that 12 months? This is ridiculous! Who does business this way? Help!
2 Updates & Rebuttals
Sophia
Ewa Beach,Hawaii,
Stand your ground!
#2Consumer Comment
Fri, October 17, 2014
They need to be taken to court and shown they cannot and or continue to take advantage of others. We can "talk", (((email redacted)))
Sophia
Ewa Beach,Hawaii,
Take them to court!
#3Consumer Comment
Tue, September 16, 2014
We hired an attorney and we are taking Five Point Capital to court!
