- Report: #941595
Complaint Review: fldreamholiday.com - Internet
Reported By:
username -
Coney Hill, Nationwide, United Kingdom
Submitted:
Updated:
-
Author Not Confirmed
Why?
fldreamholiday.com
Internet, United States of America
Phone:
800-499-0828 or 0808-120-
Web:
www.fldreamholiday.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
fldreamholiday.com preferred guest resorts took far more money than they said they would and then tried to take another three payments unauthorised the next day,which luckily were declined, Internet
seemed like a good deal,and agreed an initial payment,which I regretted but felt under duress. When I looked at my bank statement online they had taken three payments which were totalling more than I had agreed to!... 320!
when I complained to my bank, I was told that they had also tried to take a further three payments totalling over 600 the very next day,but luckily I did not have the funds for that,so it was declined thank God!
My bank have flagged the company as fraudulent! AVOID THESE PEOPLE if you have had the same thing happen tell your bank immediately.....and get a replacement card!
when I complained to my bank, I was told that they had also tried to take a further three payments totalling over 600 the very next day,but luckily I did not have the funds for that,so it was declined thank God!
My bank have flagged the company as fraudulent! AVOID THESE PEOPLE if you have had the same thing happen tell your bank immediately.....and get a replacement card!
1 Updates & Rebuttals
PGR Corporate Office
Winter Park,Florida,
We are here to offer you immediate assistance, if desired
#2UPDATE Employee
Wed, August 14, 2013
I would like to begin by apologizing to you for what has occurred here. I can assure you that this is an isolated case, and it is in no way indicative of the way in which we conduct business on a daily basis here at Preferred Guest Resorts.
We are terribly saddened to hear about what has occurred, as it directly involves our company. I would like to offer our direct assistace in regards to addressing this matter, if assistance is still required. Please feel free to reach out to me directly at your earliest convenience so that we may reach a full and immediate resolution in regards to the matter.
I appreciate your cooperation, and I again apologize to you on behalf of Preferred Guest Resorts for the obvious inconvenience.
Thank you,
Kenneth Branch (Manager)
((PGR)) Quality Assurance Department
888-261-8543 (EX.335) or 407-215-2099 (EX.22335)
