Complaint Review: Fletcher Jones Toyota - Las Vegas Nevada

Unless it states in your contract you have a 3-day return period, you do not. The 3-day rule (72-hour) only applies to sales people that come to your door, like encylopedia sales guys. If you go into a store (car dealer) and buy something, it is yours unless the store agrees to some kind of return policy. Since they are trying to change the financing contract the best they can hope for is that the original contract is valid. You do not and should not sign any other contract. If they cannot get you financing at the rate or amount they said, then you give the car back, get your old car back, and get your down payment back. There is no deal. It might be worth a consulation with a lawyer to get all the facts. Another reason why to NEVER finance at the dealer. BUT on rare occasions you may qualify for 0% or low interest rates from the manufacturer but this is rare to qualify for.

I am sorry to hear your experience at Desert Nissan was not as favorable as mine. Within the last 10 years I have purchased 6 cars. 2 were leases (which I will never do again.) and 1 was totaled, 1 traded in, and 2 I have in my possession at this time. There are things to keep in mind when you purchase a car from ANY dealer. #1: Know what you want BEFORE you go, or look at a few lots on a Sunday (when they are closed and you can not be hassled) - jot down the vehicles they have, and then research. Know the value BEFORE you go too. You cannot only negotiate payments and interest, but you can also negotiate the COST of the car, NEW OR USED!!! Kelley Blue Book has a great website that is very easy to navigate through. Keep in mind the car depreciates the second you drive it off the lot.... so the better you negotiate, the less you will be upside down. #2: Interest Rates - The higher the interest rate, the higher the payment. Never pay an interest rate that ends up costing you more in interest than the value of the car, once all is said and done. Haggle for the rate. #3: Never give in on what you can truly AFFORD to pay monthly. On my first car, I was so suckered in; I couldn't even enjoy the vehicle because I truly could not afford it. Make sure you can afford the payment. If they act like they can't help, walk out. 99% of the time, they'll call you right back... #4: Be careful with your down payment. If at all possible, (a few places allow this) ask to break up the entire down into payments, so that nothing is given to them to deposit immediately. That way if the deal falls through, you have not given them anything. If they insist - verify their policy before hand, and ask for it in writing. And give them as little as possible, ($100.00). #5: Never Ever take the first offer from the finance. 53% of consumers jump on the offer thinking this is the best they can get. The dealership takes those 53% to the bank. Don't be one of them. Haggle, and keep haggling until you get what you want!! #6: Go with plenty of time. The normal buying process can take up to 4 hours, if you consider financing, paperwork, warranty sales, etc. Make sure you are not rushed. Sometimes we can jump on an offer because we just want to get out of there. #7: Women... I know we are all proud and don't need "their help" etc... but, TAKE A MAN if possible... Or take a outspoken friend. If they feel you aren't going to take any crap, then it gives them less area to move. Men, sales or not, prey on women, and have a harder time doing so on their male peers. #8: Free Stuff... Many places will throw in , Free Tint, Free Stereo upgrades, free warranties... you just have to ask, or in some cases demand. For instance... " We want an additional 500.00 down, the dealer says. Then you say, "Okay, but I want my car tinted for free, and throw in the extended warranty." ~~~ My last sale at Desert Nissan was fabulous. I am usually the one who bends. But my husband will walk out in a second. His last walk out saved me $150.00 a month, got my $12,000 deficit on my Intrepid paid off in full, and into a brand new truck with an extended warranty for free. We have learned so much from all the deals we make. But one thing for sure.... Watch your interest rates, and your months to pay... yeah a 72 month loan sounds good because it drops the payment... but over time, you could get tired of your car. A vehicle purchased over a longer loan term, will stay upside down much longer than one over a shorter term. Sometimes it is worth paying $50.00 a month more to save a year. OH YEAH - don't believe them when they say you can Refinance in a year for a lower payment, or get a different car. They say that to get you in to a car then and there, and when you come back, they look at you like you are crazy and want $5000.00 down. I have been here in this before!! Get what you like the first time, or wait until you can.