- Report: #295907
Complaint Review: Florida Custom Marble Designer Surfaces - Jacksonville Florida
-
Author Confirmed
Why?
Florida Custom Marble Designer Surfaces
4566 St.Augustine Road Jacksonville, 32207 Florida, U.S.A.
Phone:
904-737-4513
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Florida Custom Marble Designer Surfaces We Are Commited to Excellence Jacksonville Florida
We are committeed to excellence is what Harlan Bost Claims when you buy your, Granite, Zodiac,or Corian solid surface counter top. Now you the customer would think that you're getting the best service from his company when in fact you're not ! now if you go see Tim Deck at first coast supply then you'llbe closer to perfection than what florida custom marble is saying. No pun intended. Then if you let Guy Barnhart tell it he'll claim that the other shops around town are chop shops when in actuality he's the biggest one of the chop shops around sure they'll claim they got people there that can do the job, but if you take a look at Refic Besic the man who is suppose to be the shop super he should be more like the shop janitor sure he's got exp. in solid surface but none really in granite his own brother said he only did a few mos. with a family friend but no one really trained to granite and yes guy put him in charge can you see the leadership of this so called pro shop? then you have andre the king of breaking or snapping counter tops so when you get yours really take you time and feel for and fishers cause get what andre broke it , then you have the sub-contractors who are even cheaper and the company doesn't have to insure your piece any more cause guy sure doesn't care either once it's left the shop and all they do is use a second grade compound to hold your counter top seam together and if you have a 1/8 to 1/4 inch gap where your counter top and cabinet meets they surely don't care either they figure the consumer won't look until it's too late and for all you detail oriented customers you'll really be in trouble if you let these butchers get a hold of your counter tops and cabinets. And the only resolve is they'll play balme it on the next guy, and if you let refic come to your resident to see what the problem is then you're better off doing it yourself cause he won't really help and I stand behind all this.
Brian
Saint Augustine, Florida
U.S.A.
Brian
Saint Augustine, Florida
U.S.A.
1 Updates & Rebuttals
Jordan
Ft. Hood,Texas,
U.S.A.
Florida Custom Marble Designer Surfaces We Are Commited to Excellence Jacksonville Florida
#2UPDATE Employee
Sat, March 29, 2008
The owner of this company and other top mangement that runs this business is very willing to solve any problems that may come up. I have personal consumer expierence with all of the mangement and they make time out of their work scheldules to fix problems that any consumer may have. Also warraties are issued with about every product sold. If something is not right they will push other jobs that may need to be done at that time off, to fix what is not right with what has already been installed. As far as the installation goes a supervisor will check jobs out of random to make sure everything is to contractor regulation. The employees who install will have to go back and fix a job if it is not to regulation. The installers of this company are excellent and sometimes have to work around unlevel floors, cabinets, and walls. They are skilled and take pride in their work and also take pride in other peoples work by not destroying what someone else has worked hard on to make the house look good. As far as the compound goes that is something that the installers do best by making each seam they fill in even and smooth. Also the compound may not be the most expensive but it is by far the strongest. As i said before this company definitely takes pride in its work. They are commited to excellence and i hope they stay in business for a long time they are fair priced and very speedy if you need something. They installers are very skilled and can complete any task at hand no matter how hard they job is; no matter how heavy or how awkward the job may be this company can do it.
