Andy
New Britain,#2Consumer Suggestion
Fri, January 04, 2013
COURTNEY - a supervisor at the Customer Service line at Force Factor, will issue any credit that customers are requesting - as she has already taken care of my request today, and confirmed same in my e-mail, so ask for her - and don't waste your time with the first person that answers the phone, who's sole job is to "argue the point" and I offer this suggestion because I don't want the rest of you people to lose your cool the way that I did - but sometimes, inventing new four letter words is the ONLY way to get a merchant's attention.
I will NEVER again buy into ANY Free-Trial Offer, because - though I e-mailed & called Force Factor to CANCEL my follow-up products within 10 days, the ONLY thing that stopped is the product shipment, but the $74.98 kept hitting my account, and I was OUTRAGED !!!
Any company that snags it's customers in this manner ought to be put out of business !
Hope this helps some of you.... and BY THE WAY - forward all SPAM / Nigerian e-mails to [email protected] as well as the corporate security offices of any company that they purport to be representing, and these days, "Trust, But Verify" and no,....... just becasue "they" say that "If It Sounds Too Good To Be True, It Usually Is" .... does NOT necessarily mean that there are no exceptions, for the word "ususally" allows for them - and indeed, sometimes, something that does sound too good REALLY is that good - but it also means that we need to put out that extra bit of effort to get to the bottom of things !