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  • Report:  #343321

Complaint Review: Ford Motor Credit - Internet

Reported By:
- Sultan, Washington,
Submitted:
Updated:

Ford Motor Credit
http://www.fordcredit.com/ Internet, U.S.A.
Phone:
800-727-7000
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
In March of 2005 I was forced to file bankruptcy due to fraudulent charges brought against me by the City of Renton (((ROR REDACTED)))

Our bankruptcy attorney Kevin Hogan (((ROR REDACTED))) mentioned we had to include all debt in the bankruptcy so the vehicle was listed even though we intended to continue paying on it.

It is now 3 years later and the wife and I are trying to refinance our home. When we checked our credit, Ford Motor Credit was showing that the debt was delinquent and discharged as part of the bankruptcy.

I called Ford Credit and spoke to a rep there. She mentioned that there are 2 separate groups internally. One handles normal loans, one for bankruptcies. As soon as our car loan was listed in the bankruptcy it was moved to the other group internally and reported as discharged. She mentioned that since the loan was not reaffirmed, it cannot be reported as paid even though we paid it in full. Had it been reaffirmed and moved back to the normal account handlers it would have been reported as paid in full.

I called Kevin Hogan and he mentioned that reaffirmation was not really a choice for persons filing bankruptcy back in 2005 because all it meant was that if you failed to make the payments Ford could sue us for the remaining cost of the vehicle _and_ repossess it.

So now I'm stuck. My credit report shows I failed to pay for a car I paid in full. Ford will not report it paid in full even though it was. Kevin Hogan can no longer file for reaffirmation because the loan was paid in full last year.

Although Hogan should have presented it as an option, I can't sue him because it really won't help the situation at all. I can sue Ford, but that will take a HUGE amount of time and expense.

Experian will not mark the account as paid in full because they say the information is accurate. Intentially misleading and incomplete but accurate.

Edward

Sultan, Washington

U.S.A.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.


1 Updates & Rebuttals

Tcm

carrollton,
Texas,
U.S.A.
How did ford Rip you off.

#2Consumer Comment

Fri, April 22, 2011

I cant see how Ford ripped you off. Your attorney explained to you that he didn't reaffirm your loan  because as you put it if we failed to make the payments and they respossed it they could have come after us for the money. Your attorney chose not to reaffirm. Ford just followed the country's bankruptcy laws. and by the way when you file chapter 7 when your case is discharged usally 3 months after filing it is too late to reaffirm any debt. The case was closed it does not matter that the loan was paid in full. You can't have your cake and eat it too. You wanted the bankruptcy protection on the vehicle enough to not reaffirm because that would protect you then are mad when Ford handled it legally. Sorry possibly your attorney didn't explain things well to you but can't see what Ford did wrong.

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