- Report: #740713
Complaint Review: Forward Dental - Milwaukee Wisconsin
Reported By:
CJ -
Milwaukee, Wisconsin, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Forward Dental
5100 Forest Home Milwaukee, 53215 Wisconsin, United States of America
Phone:
414-543-3301
Web:
Categories:
Business Rating:
(0)
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Forward Dental I intentionally missed my dental appointment because I was laid off. A few days after the missed appointment, I received a phone call from Foward Dental asking me to reschedule Milwaukee, Wisconsin
I intentionally missed my dental appointment because I was laid off. A few days after the missed appointment, I received a phone call from Foward Dental asking me to reschedule at which time I explained to them that I lost my job and didn't have dental insurance. They assured me that I did still have coverage for the routine cleaning and that I should reschedule as it would cost me nothing. So I did, and was later billed $83 for. I have offered to pay for half, but Forward Dental won't even admit to any wrong doing on their part and has mailed threatening letters out accordingly.
2 Updates & Rebuttals
CJ
Milwaukee,Wisconsin,
United States of America
thank you
#2Author of original report
Thu, June 16, 2011
Ken,
Thank you for pointing out my error -- that's what happens when you are upset beyond reason. My report should read 'unintentionally' as I respect a business' time as they should (but don't always do) mine. I had so much whirling around in my life and a lot of due to my unemployment so I had overlooked my appointment. I hadn't known until I received the phone call from Forward Dental requesting I make another appointment.
There is more to this than what I have put down 'on paper' here, but I was trying to keep to the specific point at hand. So my error due to frustration lies deep.
Again, thank you.
Ken
Greeley,Colorado,
USA
Sounds like you and the dental clinic are even.
#3Consumer Suggestion
Wed, June 15, 2011
You intentionally missed your dental appointment? The reason doesn't matter, you should have called them so they could schedule someone else in your time slot.
You cost them money, now they're costing you money, although it does sound like they made some poor assumptions about your dental insurance.
Sorry about your misfortune and lay off.
