- Report: #1248071
Complaint Review: Four Seasons Nursery - Bloomington Indiana
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Author Confirmed
Why?
Four Seasons Nursery
1708 Morissey Drive Bloomington, 61704 Indiana, USA
Phone:
309-834-7200
Web:
www.4seasonsnurseries.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Four Seasons Nursery Direct Gardening Royal Dutch-Burgess Seed-Richard Owen Nursery-Four Seasons Nursery-House Of Wesely directgardening.com,, House of Wesley, Royal Dutch, Burgess Seed & Plant, Exciting Gardens, Inter-State Nurseries, Farmer Seed and Nursery, Kelly Nurseries Order Was Not What I Was Promised and Even Though I Returned The Trees My Money Was Not Refunded Bloomington Indiana
I placed an order for 13 trees and was told that each were 3' tall. I finally received the package after 3 weeks and the package was only 12" x 19" so of course I knew that they were not as promised so I didn't open the package. I called customer service and they told me that I was sending back the package unopened and that I was going to tape a letter to the front of the package telling them the circumstances and that I wanted a refund of my money. The customer service rep said that was find and they would refund my money as soon as they received the package.
I called to make sure they received the package and they told me that they had and that they had sent a voucher for me to use on my next purchase. I told them that I didn't want to order anything from them again and they told me just to send a letter back with the voucher and they would refund my credit card.
I called today and after being treated very rudely that unless I sent the package back with a tracking #, I would not receive a refund. I asked to speak to her supervisor. After being disconnected and calling back again, I finally talked with her supervisor who was equally rude. He accused me of lying and said that his cs reps would never tell me that and that unless I had proof that I sent the merchandise back that I was not getting a refund.
They Have Proof! That is why they sent me a voucher.
This company obviously makes their money by scamming their customers.
Please do not order from this company or any of their other companies.
