;
  • Report:  #18115

Complaint Review: Free Spirit Jeans - Gladwyne Pennsylvania

Reported By:
- Helsingor,
Submitted:
Updated:

Free Spirit Jeans
Pennsylvania Gladwyne, 19035 Pennsylvania, U.S.A.
Phone:
215-574.1860
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
After reading all of the reports I can't believe that so many of us were ripped off and free spirit jeans is still in business!!

My story is a carbon copy of the others. Ordered the free jeans.

Received nothing. After almost two years and many complaints, I've received nothing, NOTHING..... but promises in the wind.

I would encourage everyone to take a stand against this apparently corrupt company.

I have filed a complaint with the Better Business Bureau at

www.bbb.org. I hope everyone else will follow suit.

We can't let this happen to another individual.

I am determined to fight the fight and I hope you are too.

Jorgen

Houston, Texas


1 Updates & Rebuttals

John

Philadelphia,
Pennsylvania,
Customer Service

#2UPDATE Employee

Sun, April 07, 2002

If someone has been waiting for a refund and it has been longer than 120 days they should go to the refund search form at: http://freeSpiritJeans.com/refundsearch.htm To date we have shipped well over 20,000 pairs of free jeans. When we contacted the customer by mail, that was to let them know that we received their order. The mailing also confirms and checks for the correct mailing address. We are glad they received the notification. The regular retail for the jeans is $56 plus shipping and handling ($10.95). The regular retail for the shirts ranges from $32 to $36 plus shipping and handling ($6.95 S&H). Full price orders ship the same day. Free Spirit Fashion Jean Free Jean Giveaway orders take longer than a regular full price order. Please note: shipping and handling for the Free Jean Giveaway begins as soon as the customers submits the order. If they placed an order for free jeans or shirts, the fee paid is for the shipping and handling. We have had some manufacturing delays in the past which has caused free jean orders to be late. We are currently making arrangements to manufacture more styles We were hoping to have backorders shipped by August but due to the overload we were not able to. We are working very hard to get all free jeans orders shipped. Our goal is to make sure everyone gets their free jeans. If the customers does not wish to wait any longer they click the link below. We agree that it has been a long wait and we want to say thank you for all of the customers who have ordered. This was just a promotion. NOT A SCAM OR FRAUD. We are no longer taking new orders. Due to the backorders we can no longer estimate delivery times on remaining orders. Our goal is to make sure everyone gets their free jeans. Refund link http://freeSpiritJeans.com/refund2.htm For support please visit our website at http://www.FreeSpiritJeans.com Sincerely, FreeSpiritJeans.com Account Support Team

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//