- Report: #1529492
Complaint Review: Freedare -
-
Author Not Confirmed
Why?
Freedare
United States
Phone:
650-499-9878
Web:
Freedarebike.com
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Freedare Defective ebike
Report Attachments
- cracked display
- can't connect kickstand to frame due to:
- no grooves in frame to screw bolts into
- bolts too small
You need a kickstand since the bike weighs over 100 pounds.
- can't connect app to bike
I have to pay a 25% restocking fee and shipping cost. According to their return policy they will send you a shipping label and no restocking fee for new, unused bike. No policy for a defective bike. They didn't disclose the weight of the bike. If I had known I wouldn't had order the bike.
There's no phone number or physical address for Freedare. You only communicate through email.
1 Updates & Rebuttals
M.
San Jose,California,
United States
Return bike
#2Author of original report
Mon, November 06, 2023
They agreed that I can returnbike and refund monies.
