Kerri
Elmwood Park,#2Author of original report
Fri, June 09, 2006
After having delt with the rude customer service at Freedom Gold, I called my bank to see if there was any possible way to retreive my money. They had me come from school to my home in order to file an affidavit. I closed the account that the theives had taken the money from. Literally an hour or so later, they had attempted to write another check out of my account. Luckily, I closed it just in time. So I expected nothing to happen with the affidavit. About two months later, I checked my online statement and the money was back in the account! (How CharterOne put it in a closed account I will never know, but the money was there!!!) Then, a day later, my bank called me to ask me which account I wanted the money transferred into. I didn't even have to come in. I thanked him profusely for the amazing work he had done, for I was sure it was a lost cause. I had previously been working on a nice but strong letter to send to the company to get my money back, but it proved to be unnecesary. I wish all of you good luck with your attempts to get your money back, and I suggest if your banks give you problems and you live in the Chicagoland area, switch to CharterOne.