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  • Report:  #797091

Complaint Review: FREEDOM LEGAL PLANS - FORT LAUDERDALE Florida

Reported By:
Tammy - Saint Albans, New York, United States of America
Submitted:
Updated:

FREEDOM LEGAL PLANS
6451 NORTH FEDERAL HWY FORT LAUDERDALE, 33308 Florida, United States of America
Phone:
8662572973
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
I am absolutely furious with the with FREEDOM LEGAL PLAN. In February 2011 this company contacted me regarding the denial of my mortgage modification from my mortgage company. I spoke with a representative from there name James Braxton after hearing my story and how my mom and I were victims of fraud James promised that his company will be goin after the Lender not just for a modification but for posession of the home he told us the worse case scenario would be the modification which our payment would be cut in half, our interest rate lowered and our loan on the house would be dropped to the market value.

On February 20th, 20011 when out first payment of $750 was taken and the process began we were asked to submit our original loan documents for a forensic audit which would be completed in 30 days and the appointed attorney handling our case would contact us. The audit took place we received our documents back but no call from the attorney. Two months went by and 2 more payments were taken still no attorney contact. I called Freedom Legal and requested a face to face conference.

In May 2011 we met with Igor "one of the attorneys from LITVIN LAW FIRM". During the conference Igor advised us of all the areas in our file where fraud was found and the and the step they would take to gain posession of the property which he said would not be difficult. Again nothing we were promised did we receive but for my account was still being hit for the $750.

Finally in July a court date was set a few days before the date we were informed "with no explanation" the date was changed until  September 30, 2011 . After this my mom contacted Freedom Legal Plan concern of the ongoing payments and no reults. Freedoms Legals only response was to lower our payment effective August 20, 2011 to $595.

Another 2 payments made and nothing done. On September 30, 2011 my mother attended the court apperance "which we were advised not to attend" and the judge ordered and we return for a final apperance in 2 weeks. My mom contacted the attorneys office and freedom legal on a weekly basis for the follow up date and was given the run around. She then requested that our payment date be changed to the end of the month and was approved to be withdrawn October 30,2011. I spoke with a manager named Bill form Freedom Legal and expressed my concerns an agreement was made by bill that a payment would not be withdrawn until my concerns were address and someone from the attorney office followed up with me.

The entire month of October went by no court date no return calls from the attorney no correspondance but my payment was withdrawn. I contacted Freedon Legal furious asked for manager Bill and I was told he would call me by the end of the day. A return call was not made so the following day I contacted my bank filed a claim and had the payment reversed. Since then we have recieved non stop calls and correspondance about the payment one call from the attoryney stating the court date was changed to December 13, 2011 with the only explanation being the documents they have had since September 30, 2011 was not submitted until October 25, 2011.

A few days ago my mom contacted Freedom Legal to express her disappointment. She was assisted by rep name Daniel who stated that he would contact the attorney and set up a conference call for Thursday November 10th, 2011 at 7pm and also ask the attorney to work probono for the month of October. She received a call back from Daniel confirming the conference call. We did not received the call and today November 11, 2011 at 10:15am when I called Daniel his excuse was the attorney contacted him at 8:50pm last night stating he was on a call with another client and could not make conference call. I told Daniel I am the client out of common courtesy the attorney or one of the representative should have called me to reschedule. I also told him I will be filing a complaint with the Attorney General of Florida and the Attorney General Of New York

After the call with Daniel I called Litvin Law Firm spoke to  Yuiry Moshes who stated he is the attorney handling my file. I asked the attorney about the conference call his response was he was not aware of the conference call, he was not in the office that late nor was he aware of working probono.
 
To finalize my story I have come to the conclusion that this company never had any intentions of saving my home they have just been giving me the run around every month taking my money until I finally get tired of paying and quit. I am not $5690 in the hole from paying these frauds and possibly lose my house.


4 Updates & Rebuttals

Johno

Pingree Grove,
Illinois,
United States of America
Scammers with Litvin Law Firm

#2Consumer Comment

Thu, September 27, 2012

I contacted Freedom Legal plans in June 2010 after falling behind on my mortgage.  I found them online and so I called them to get more information.  They quickly started using some nice word tracks which created some urgency for me to make a decision, they made it seem like I would be homeless very soon unless I hired them to find an attorney to
stop that.   I became scared and then stressed out, so the person on the phone explained that this program is great
and this law firm is aggressive and since I am in an active foreclosure the stage was far enough were the program would be very fast,  in and out.  15 months later I am still in the same position and now I have a sale date on my home.  Each and every month I would call and send emails asking for information.  The turnaround for any of these scammers to
call you back is terrible.  Sometimes I would go weeks before hearing from anyone.  

Each month I would call for an update and I would always be told that things take time and they would have the law firm call me.  Then, once and a while a person would call me from the law firm and give me attitude when I asked what is happening.  I spoke to a gentlemen and I asked him a very simple question, what are we trying to accomplish with the lender?  He could not explain anything, nor give me an answer as to what they were attempted to change on my loan whether it be the principal, the APR, etc.  They just said they would submit a packet of info to the lender and wait for a response.    The same thing happened month in and month out.  When you finally do get ahold of someone they make you feel terrible and stupid and all this is normal.  I asked several people at Legal Plans and at Litvin Law to explain this process to me, no one would or could.   They just keep saying this takes time and all this is normal.  Great!  I say, I get it, now I just want to know what you are trying to do for me and my mortgage, still no answer.   Each month its the same BS from both places, they do just enough stuff to make it sound good and they also have great work tracks they follow that include a bunch of good legal mumble jumble, that just keeps people like myself at bay. 

When you call Frontier / Freedom they answer Legal Plans which means they plan on changing their name often.   They only call you just before the scheduled time to take the monthly payment from your account,  then nothing until the payment clears and thats when you get the call How is everything?, the attorney is working on your case still, have good week bye .    SO, here I am in September of 2012 and still havent made any progress, in fact I have begun searching for a bankruptcy attorney to handle a BK since I am losing the home now.  All this after being lied to and paying $6000. 

There really is much more to put here, I am starting to get depressed just typing this complaint.  

There is so much to this story I am reaching out to anyone that had the same thing happen to them, I would like get
our money back!

 


J diesel

Staten island,
United States of America
Get out

#3Consumer Comment

Sun, July 15, 2012

U better stop paying these crooks I was and nothing was done get out while u can the whole freedom legal frontier and litvin is a scam stop paying these conartists


teri

East Elmhurst,
USA
I am currently involved paying them the 750

#4Consumer Comment

Fri, March 02, 2012

i am glad i kept reading that they are actually helping you now at least i hve hope and i am not in panic mode


Tammy

Saint Albans,
New York,
United States of America
Smoothing out the rough patches

#5Author of original report

Mon, January 16, 2012

I am pleased to report that FREEDOM LEGAL PLAN & LITVAN LAW FIRM are presently doing everything in their power to save my home. They have been very responsive to my questions and concerns, making their availability to me the client a top priority. FREEDOM LEGAL PLAN has expressed their deepest apologies for the previous misunderstandings and taken it a step further agreeing to work PRO BONO for the continuance of my case.

Once Again I Thank You FREEDOM LEGAL PLAN for showing me the client that "MY FAMILY & I MATTER"

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