- Report: #67357
Complaint Review: Freedom Nissan - Burlington Vermont
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Author Not Confirmed
Why?
Freedom Nissan
1795 Shelburne Road Burlington, 05403 Vermont, U.S.A.
Phone:
802-864-7400
Web:
N/A
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Business Rating:
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Tell us has your experience with this business or person been good?
Freedom Nissan rip off tactics fraudulent business To my absolute disgust and fury after looking at the bill, the cost for the recommended check up was $541.63. Burlington Vermont
I called to set up an appointment for service on my 1998 Nissan Pathfinder. I told the service person that I needed an oil, lube, and filter; I needrf to have my rear windshield wiper looked at for proper operation; I needed an inspection by the first of October; and I needed my driver's side headlight looked at (it had stopper working and had water in the base).
He asked me how many miles the vehicle had and I responded with 60,000 miles. He then asks if I want to do a 60,000 mile service. I ask what it entails and he indicates oil, lube, filter, tire rotation, filter replacement. I told him the only thing I needed at this time is the oil , lube, and filter and that I knew that the air filter was fine because I had just changed it. So he ends up telling me that because the vehicle has 60,000 miles he would recommend this check. I said fine but I don't really need the filters.
When the car was finished I went to pick it up. To my absolute disgust and fury after looking at the bill, the cost for the recommended check up was $541.63 . I never would have ok'd this service had I know the cost. Would have been helpful information when he was pushing it upon me.
The car has always ran well and I never would have OK'd this service knowing the cost. Let's see a thirty dollar oil, lube, and filter or a ridiculously expensive 60,000 mile check. It would have been good business to let the customer know that you are recommending a $541 service vs. a $30 service. From the way he made it sound, I thought this check might cost an extra 15-20 dollars. Awful business practice and they totally denied it at the time of vehicle pick-up.
Jason
Bristol, Vermont
U.S.A.
He asked me how many miles the vehicle had and I responded with 60,000 miles. He then asks if I want to do a 60,000 mile service. I ask what it entails and he indicates oil, lube, filter, tire rotation, filter replacement. I told him the only thing I needed at this time is the oil , lube, and filter and that I knew that the air filter was fine because I had just changed it. So he ends up telling me that because the vehicle has 60,000 miles he would recommend this check. I said fine but I don't really need the filters.
When the car was finished I went to pick it up. To my absolute disgust and fury after looking at the bill, the cost for the recommended check up was $541.63 . I never would have ok'd this service had I know the cost. Would have been helpful information when he was pushing it upon me.
The car has always ran well and I never would have OK'd this service knowing the cost. Let's see a thirty dollar oil, lube, and filter or a ridiculously expensive 60,000 mile check. It would have been good business to let the customer know that you are recommending a $541 service vs. a $30 service. From the way he made it sound, I thought this check might cost an extra 15-20 dollars. Awful business practice and they totally denied it at the time of vehicle pick-up.
Jason
Bristol, Vermont
U.S.A.
