- Report: #1438593
Complaint Review: Freedom Pop - Los Angeles California
Reported By:
Edgars F -
Indianapolis, IN, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Freedom Pop
Los Angeles, California, United States
Web:
http://www.freedompop.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Freedom Pop Ripped me off with hidden fees. Los Angeles California
Agreed Freedom Pop is a scam.
I had heard of Freedom Pop on several so called consumer advocate groups so being between jobs decided to check them out.
First of all that cheap Phone and or Hot Spot your seeing advertised on their web page and that 500 megbites or 200 Free Minutes. Does Not Exist they play a bait and switch on you.
I was sold a top of the line phone for 60 bucks plus and or Hot Spot for $40 plus. Sold a so called “Testing Period” for their premium services. Never told the catch that as soon as you Approach or go over that data limit by 2 gig testing persiod or go over it you will Pay for it $15-20 coming directly from your bank account without you knowing!
There is no protection nor warning that your going over your limit. In fact it seems to be how Freedom Pop makes its true living. Charging you the moment you even approach your limit!. So as of right now I am out $60 for a hotspot I really did not want and I can't get a refund until I pay them an addition $15 for going over a data limit they didn't tell me existed in the first place!
If your on a fixed income such as myself. Avoid this place like the plague! Move to an alternative such as Tracphone and save yourself a headache was well as high blood pressure with this company. Good luck finding a live customer service rep too or using your online account. Everything is designed to trap you into paying in one form or another while your given the run around.
