- Report: #1221004
Complaint Review: FreedomPop - Internet
Reported By:
Diogenes The Cynic -
Encino, California, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
FreedomPop
Internet, USA
Web:
freedompop.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
FreedomPop Freedom Pop Will Bill You For No Reason Internet
I bought the freedompop 4g router for my ipod touch and, to activate it, put in my credit card information.
Their policy was to allow 500mb of data free. They would charge only after going over that amount. For the first month, I did use it and downloaded. I doubt the amount was over 500 mb but they charged me. The next month I did not use it at all but they still charged me.
Its not a free service.
1 Updates & Rebuttals
Ross
lansdale,Pennsylvania,
USA
freedompop is a great company
#2Consumer Comment
Wed, April 08, 2015
I have 4 devices from freedompop and never once have been charged incorrectly. I been a customer almost a year. they respond fast on Facebook or Twitter. they are always polite on the forum and refund quickly if there are any problems. I think this person didn't research freedompop and had automatic top up enabled. user error doesn't make a company a rip off.
