- Report: #964207
Complaint Review: Freedompop - Internet
-
Author Not Confirmed
Why?
Freedompop
Internet, United States of America
Phone:
Web:
www.freedompop.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Freedompop FreedomPop does not connect in coverage areas Internet
The new freedompop freed me of my money but that was about it. I could send text messages in coverage area but no internet, youtube, face time. NOTHING. What a ripoff.
1 Updates & Rebuttals
FreedomPop
United States of AmericaCoverage and signal strength clarification
#2UPDATE Employee
Sat, January 19, 2013
It sounds like you were experiencing a weak signal, and could've been due to the location and positioning of the device. Did you check the coverage map to see available coverage areas, at freeedompop.com/coverage?
Here are some tips to optimize your signal and ensure you have the strongest connection:
Move your device to an open area - Signal strength may vary from room to room. Try moving your device into a different area. The closer to a window, the better the signal!
Adjust your device - Try to find a placement spot with the least number of obstacles including electrical appliances. Rotating the device may also have a positive impact.
Check your signal strength - If you're still having trouble, check out our coverage map to see where you can receive the best and closest signal.
