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  • Report:  #38393

Complaint Review: freeline fidelity - champlain New York

Reported By:
- monroe, Louisiana,
Submitted:
Updated:

freeline fidelity
p.o. box 3374 champlain, 12919-3374 New York, U.S.A.
Phone:
866-898-8999
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I wss contacted by an telemarketer with the offer of an unsecured mastercard with a credit limit of 3000 dollars. I bit and subsequently 299 was taken out of my checking account. About 6 weeks later a received a package in the mail but no unsecured credit card. What they sent was a "merchant card" with a application for a line of credit, a product catalog (that was a joke), some other offers, and and application for a mastercard and visa debit card. They were not up front on the debit card because they called it something like a stored card.

You had to read the brochure before you would find the word debit. I called their customer service and it took me 45 minutes to an hour before I was able to talk with a customer service representative. If you asked for your money back they subtract a 29.95 restocking fee.

This is taken out of the refund. In no way did I receive anything close to what I promised and you should avoid any contact with this company. I find them highly deceptive.

Rick

Monroe, Louisiana
U.S.A.


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