- Report: #631036
Complaint Review: Frigidaire Electrolux - Martinez Georgia
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Frigidaire Electrolux
50 Bobby Jones Expressway Martinez, 30907 Georgia, United States of America
Phone:
1-706-860-4110
Web:
www.frigidaire.com/
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Frigidaire Electrolux Electrolux Premature rusting of Frigidaire stainless steel range Martinez, Georgia
We purchased a brand new Frigidaire Gallery Stainless Steel Gas Range model: LGGF305MKF
Within a couple of months it is showing rust spots on the stainless steel surfaces. The spots are under what looks like a factory applied protective coating and not due to any improper cleaning or damage by the consumer.
Product warranty specifically excludes rust.
Customer service refuses to help.
When purchasing an appliance at a cost of over $1000, a consumer expects it to last and not rust within less than one year.
The surface, if indeed made of stainless, is of inferior quality. We've since learned that if the stainless is magnetic it is cheap/inferior product.
None of our other stainless appliances from other brands are rusting. The surface is worse than/less durable than much cheaper enameled appliances.
We paid a premium for a stainless appliance and got junk - stay away from stainless Frigidaire and Electrolux (parent company) appliances.
There are numerous reports on the web of other consumers having the same problem.
Within a couple of months it is showing rust spots on the stainless steel surfaces. The spots are under what looks like a factory applied protective coating and not due to any improper cleaning or damage by the consumer.
Product warranty specifically excludes rust.
Customer service refuses to help.
When purchasing an appliance at a cost of over $1000, a consumer expects it to last and not rust within less than one year.
The surface, if indeed made of stainless, is of inferior quality. We've since learned that if the stainless is magnetic it is cheap/inferior product.
None of our other stainless appliances from other brands are rusting. The surface is worse than/less durable than much cheaper enameled appliances.
We paid a premium for a stainless appliance and got junk - stay away from stainless Frigidaire and Electrolux (parent company) appliances.
There are numerous reports on the web of other consumers having the same problem.
1 Updates & Rebuttals
elizabeth
Chicago,Illinois,
United States of America
Ongoing Research on Frigidaire Regarding Stainless Steel Rusting
#2Consumer Suggestion
Thu, November 01, 2012
I have some helpful information regarding your complaint:
If you've observed rust spots on your stainless steel appliance, The Complex Litigation Group is currently researching this issue and would like to hear from impacted consumers, so that a resolution for those affected by the issue can be achieved.
To get more information on how your story can help, you can visit the Facebook Group, Rust on Stainless Steel Appliances: Class Action Group. It can be found here: facebook.com/groups/433426023388204/members/
