- Report: #161874
Complaint Review: Frontier Airlines - Denver Colorado
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Frontier Airlines
Denver, Colorado, U.S.A.
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Frontier Airlines Ticket Ripoff After Hurricane Wilma No Ticket Refunds Provided for Cancun Trips Denver Colorado
*Consumer Comment: Frontier and Other Airlines Even Charge Ticket Change Fees After Hurricanes
*Consumer Suggestion: Check with your credit card co
*Consumer Suggestion: Why should the airlines have to pay?
*Consumer Suggestion: Case Resolved
*Consumer Suggestion: Case Resolved
*Consumer Suggestion: Case Resolved
*Consumer Suggestion: Case Resolved
Although I feel terrible about the devastation all the hurricanes have caused recently, I believe Frontier Airlines is ripping off consumers by not refunding ticket payments.
See their website at:
http://frontierairlines.com/WilmaCUN.asp
They will exchange your tickets, but what good is a later flight to a devastated area?
This company cannot provide the flight service people paid them to provide due to bad weather, but they will not give them their money back. They need to refund paid tickets; And not scam customers!
Paul
overland park, Kansas
U.S.A.
See their website at:
http://frontierairlines.com/WilmaCUN.asp
They will exchange your tickets, but what good is a later flight to a devastated area?
This company cannot provide the flight service people paid them to provide due to bad weather, but they will not give them their money back. They need to refund paid tickets; And not scam customers!
Paul
overland park, Kansas
U.S.A.
7 Updates & Rebuttals
Paul
Overland Park,Kansas,
U.S.A.
Case Resolved
#2Consumer Suggestion
Tue, May 16, 2006
As the original reporter of this situation I can now state that after many phone calls and many months all funds have been returned by the airline/agent. I do not understand why the previous poster above mentioned FEMA - - this was a trip to Mexico. Hurricane season lasts 6 months, and I am to cheap to by travel insurance also. Thanks for everyone's comments though -Paul
Paul
Overland Park,Kansas,
U.S.A.
Case Resolved
#3Consumer Suggestion
Tue, May 16, 2006
As the original reporter of this situation I can now state that after many phone calls and many months all funds have been returned by the airline/agent. I do not understand why the previous poster above mentioned FEMA - - this was a trip to Mexico. Hurricane season lasts 6 months, and I am to cheap to by travel insurance also. Thanks for everyone's comments though -Paul
Paul
Overland Park,Kansas,
U.S.A.
Case Resolved
#4Consumer Suggestion
Tue, May 16, 2006
As the original reporter of this situation I can now state that after many phone calls and many months all funds have been returned by the airline/agent. I do not understand why the previous poster above mentioned FEMA - - this was a trip to Mexico. Hurricane season lasts 6 months, and I am to cheap to by travel insurance also. Thanks for everyone's comments though -Paul
Paul
Overland Park,Kansas,
U.S.A.
Case Resolved
#5Consumer Suggestion
Tue, May 16, 2006
As the original reporter of this situation I can now state that after many phone calls and many months all funds have been returned by the airline/agent. I do not understand why the previous poster above mentioned FEMA - - this was a trip to Mexico. Hurricane season lasts 6 months, and I am to cheap to by travel insurance also. Thanks for everyone's comments though -Paul
Doug
Houston,Texas,
U.S.A.
Why should the airlines have to pay?
#6Consumer Suggestion
Tue, May 16, 2006
They are no more responsible for the weather than you are. I suppose you think FEMA should pay you? Seems everyone thinks someone else should pay for things out of EVERYONE'S control. Maybe it's your fault because you booked a flight during hurricane season.
Ginger
LaBelle,Florida,
U.S.A.
Check with your credit card co
#7Consumer Suggestion
Mon, May 15, 2006
Check with your credit card company about natural disasters. They may be able to help you.
Craig
Kansas City,Missouri,
U.S.A.
Frontier and Other Airlines Even Charge Ticket Change Fees After Hurricanes
#8Consumer Comment
Wed, October 26, 2005
This is complete scam. Look closely at this website for Frontier and other airlines' Hurricane policies. Why should a ticket buyer, due to no fault of their own have to pay to have the airlines change their tickets after a hurricane. It is bad enough that they will not refund your money, it is an outrageous riproff that they insist you pay more to change the flights they can no longer honor due to hurricanes.
