- Report: #1148964
Complaint Review: Frontier Communication - Internet
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Author Not Confirmed
Why?
Frontier Communication
Internet, USA
Phone:
888-501-5661
Web:
http://frontier.com
Categories:
Business Rating:
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Frontier Communication Ripped off by Frontier - Not Able to cancel - Huge Early Termination fee of $375!!! Blaine Internet
STAY AWAY FROM FRONTIER BUSINESS SERVICES!
I signed up with Frontier (internet and phone) instead of Comcast for my new small business because they had a promotion of bundling ADT security with the plan. Boy what a big mistake!!
- Their internet sucks
- I eventually moved to Comcast
- Their ADT promotion is a ripoff and you can get a better deal directly with ADT
- I was unable to cancel my account even though I stopped using Frontier for Internet because of early termination fees.
- I dropped my service to the minimum and kept the account going since it was more expensive to cancel than to pay them monthly (this was 5 months and I have 2 months to go on my contract)
- Since I wanted to keep the phone number I ported the phone number to Vonage
- I called Frontier to get a new dummy number to run out my existing contract
- They refused saying that since the number was ported the early termination automatically kicks in!!
Unbelievable! I have been paying them for 6 months now for not even using their service (except their phone a little) and was just waiting for the contract to run out and now 2 months away and they still charge me the early termination fee. I refuse to pay them and will let it go to collections and will fight them in court.
