- Report: #1114061
Complaint Review: Frontline Auto Centre - Bothell Select State/Province
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Author Not Confirmed
Why?
Frontline Auto Centre
8826 NE Bothell, WA 98011 Bothell, WA Select State/Province, USA
Phone:
425-280-5002
Web:
FrontlineAutoCentre.com
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Frontline Auto Centre Took My Deposit Money and Nasty Owner Type Bothell Washington
Mike the owner took my deposit and refuses to give all my money back. I did not buy the car or sign anything and yet he will not give me my money back..
Don't deal with this car lot: Frontline Auto Centre in Bothell, WA
-Vince
1 Updates & Rebuttals
Frontline Auto Brokers
Bothell,Washington,
USA
Tried to Reason With Customer...
#2REBUTTAL Owner of company
Sun, June 26, 2016
This "Report" was written some time ago however i remeber the the customer and transaction very clearly. The gentlemen purchased a vehicle with signed documentation and all, However the agreement (written on his and our receipt) was that he would leave a non refundable down payment and pay the balance for the vehicle on a specified day within that week. We proceeded with this agreement and made the deal. However the customer got buyers remorse a couple of days later and came in requesting down payment refund and to unwind the car deal. We explained our position and feeling regarding this request but he insisted for us to rescind the car deal and refund his $400.00 Respectfully we disagreed although we rescinded the deal and refunded $200.00 of the initial $400.00 (NON REFUNDABLE DOWN PAYMENT) Customer didnt feel like this was fair and unfortunatley we were unable to please him despite our efforts. Thank you for reading.
