- Report: #10734
Complaint Review: Fry's Electronics - Nationwide
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Fry's Electronics
Nationwide, U.S.A.
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Fry's Electronics Outpost.com guilty of bait and switch
I was delighted to see an ad for a Presario 1.2 GHz with DVD and CD-RW for 1049 after rebates.
I used the link to purchase it, and found that it was a Toshiba with only DVD, only 13 inch screen, less hard drive, less power, etc, for 1049.
When I communicated to Outpost they made me go thru all kinds of hoops to prove to them that I had the ad. Then they said "The laptop is a Toshiba Satellite, we apologize for the error".
They missed the point. The Toshiba only came up after selecting a Presario.
They advertise great customer service. I guess this is only for certain select items.
I used the link to purchase it, and found that it was a Toshiba with only DVD, only 13 inch screen, less hard drive, less power, etc, for 1049.
When I communicated to Outpost they made me go thru all kinds of hoops to prove to them that I had the ad. Then they said "The laptop is a Toshiba Satellite, we apologize for the error".
They missed the point. The Toshiba only came up after selecting a Presario.
They advertise great customer service. I guess this is only for certain select items.
