Gopal
West Chester,#2Author of original report
Sat, December 15, 2007
First, I am not just a push off. Though the rebuttal said contact Customer Relations Manager, their is no response on that too. I have proof of all the communication with me to prove my statements. I can forward them if this so called Customer Relations Manager wants to have proof. I also contacted Better business bureau (Nevada), which after enquiry reported that this is not a licenced establishment and hence cannot do anything. This is getting real frustrating. Please help.
Jennifer
Las Vegas,#3UPDATE Employee
Wed, December 12, 2007
I would really like to know who this customer is please have him contact me so I can pull up the order and take a look at the complaint first of all to see and find the truth. We offer a 30 day money back guarantee and all products carry a manufacturers warrenty. I believe there is probably more to the story here and before your company displays complaints like this you really should take a closer look and investigate the complaint before posting it. We do not offer refunds in the event that a customer downloads any third party software, using third party software is illegal and voids product warranty.