- Report: #14367
Complaint Review: FTD Inc. - Downers Grove Illinois
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FTD Inc.
3113 Wood Creek Drive Downers Grove, 60515 Illinois, U.S.A.
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FTD affiliate in Flower Rip Off!
On 12/26/01 up hearing of the death of my dear aunt in Corning, Arkansas, I contacted an FTD Floweriest and ordered some roses sent to her home and wake. I followed this with the proviso that they must be delivered promptly before the relatives flew back to Florida. June's Flowerland (FTD Number 03-0353AA) in Corning, AR promised to do just that. I found out 3 weeks later that the flowers were not delivered. I called and unable to reach JUNE I got one of her employees who told me that June said: I'm not going to ear this! and promptly left the flowers out in the open to rot! In the meantime JUNE charged me $58 for flowers that were never delivered. I complained to FTD at 3113 Wood Creek Dr in Downers Grove, IL who said they would take care of the situation. It has been more than 6 weeks and nothing has been done to refund my money for the flowers left out to rot! I strongly recommend that you do not do business with these rip off artists!
Robert
Kirkland Washington
Robert
Kirkland Washington
8 Updates & Rebuttals
Sandy
Silicon,California,
U.S.A.
FTD Ripped me off
#2Consumer Comment
Wed, December 18, 2002
I order flowers from them for THanksgiving and they were never delivered. My Mom was so dissappointed thinking I forgot her. See, it is a tradition that I send the center piece arrangement. After calling FTD 4 times trying to get some answers, and being forwarded from person to person with nobady helping me. I was told by a customer service agent to just give it up! CAn you believe that! I spoke to a manager who appologized and said my credit card would be credited the entire amount and a lovely arrangement would go out immediatly at no charge...GUESS WHAT - neither happened! I am still trying to get my money back, let alone any kind of compensation. I WILL NEVER USE FTD AGAIN. And I will tell my story to whomever will listen, so that way I can save them the disater I am going through!
Sandy
Silicon,California,
U.S.A.
FTD Ripped me off
#3Consumer Comment
Wed, December 18, 2002
I order flowers from them for THanksgiving and they were never delivered. My Mom was so dissappointed thinking I forgot her. See, it is a tradition that I send the center piece arrangement. After calling FTD 4 times trying to get some answers, and being forwarded from person to person with nobady helping me. I was told by a customer service agent to just give it up! CAn you believe that! I spoke to a manager who appologized and said my credit card would be credited the entire amount and a lovely arrangement would go out immediatly at no charge...GUESS WHAT - neither happened! I am still trying to get my money back, let alone any kind of compensation. I WILL NEVER USE FTD AGAIN. And I will tell my story to whomever will listen, so that way I can save them the disater I am going through!
Sandy
Silicon,California,
U.S.A.
FTD Ripped me off
#4Consumer Comment
Wed, December 18, 2002
I order flowers from them for THanksgiving and they were never delivered. My Mom was so dissappointed thinking I forgot her. See, it is a tradition that I send the center piece arrangement. After calling FTD 4 times trying to get some answers, and being forwarded from person to person with nobady helping me. I was told by a customer service agent to just give it up! CAn you believe that! I spoke to a manager who appologized and said my credit card would be credited the entire amount and a lovely arrangement would go out immediatly at no charge...GUESS WHAT - neither happened! I am still trying to get my money back, let alone any kind of compensation. I WILL NEVER USE FTD AGAIN. And I will tell my story to whomever will listen, so that way I can save them the disater I am going through!
Sandy
Silicon,California,
U.S.A.
FTD Ripped me off
#5Consumer Comment
Wed, December 18, 2002
I order flowers from them for THanksgiving and they were never delivered. My Mom was so dissappointed thinking I forgot her. See, it is a tradition that I send the center piece arrangement. After calling FTD 4 times trying to get some answers, and being forwarded from person to person with nobady helping me. I was told by a customer service agent to just give it up! CAn you believe that! I spoke to a manager who appologized and said my credit card would be credited the entire amount and a lovely arrangement would go out immediatly at no charge...GUESS WHAT - neither happened! I am still trying to get my money back, let alone any kind of compensation. I WILL NEVER USE FTD AGAIN. And I will tell my story to whomever will listen, so that way I can save them the disater I am going through!
FTD PROMISES ARE USELESS!
#60
Mon, March 04, 2002
FTD promised me 4 weeks ago they would resolve this situation and have not. I have filed a complaint with the Arkansas Better Business Bureau in Little Rock!
FTD PROMISES ARE USELESS!
#70
Mon, March 04, 2002
FTD promised me 4 weeks ago they would resolve this situation and have not. I have filed a complaint with the Arkansas Better Business Bureau in Little Rock!
FTD PROMISES ARE USELESS!
#80
Mon, March 04, 2002
FTD promised me 4 weeks ago they would resolve this situation and have not. I have filed a complaint with the Arkansas Better Business Bureau in Little Rock!
FTD PROMISES ARE USELESS!
#90
Mon, March 04, 2002
FTD promised me 4 weeks ago they would resolve this situation and have not. I have filed a complaint with the Arkansas Better Business Bureau in Little Rock!
