- Report: #691784
Complaint Review: Fumfie.com - Internet
Reported By:
Toby -
Tiburon,, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Fumfie.com
Internet, United States of America
Phone:
Web:
www.fumfie.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Fumfie.com Bait and switch, Internet
Be careful. This
store is very deceptive. I ordered
a camera from their site. I
finished my order, input all of the credit card payment details and figured the
transaction was done. A few days
later I got an email requesting the following: "For faster processing time, we ask that you please call us to
verify the details of this order."
When I called I found myself speaking with a fast talking salesman who
was trying to sell a lot of stuff I didn't need. He told me the battery that came with the camera was really
lousy and would only last 30 minutes (not true) and that they could sell me an
upgraded one for half price. Next
he tried pushing a 1-year warranty on me.
(The camera already comes with a one-year warranty.) There were a few other useless items he
tried to push off on me but you get the idea.
Since I had done extensive research on this camera I knew I didn't need any of the extra items he was selling. So far no problem. I'm used to pushing salesman. The kicker came when he tallied the final cost and tried to slip this in, "a 9 percent insurance fee will be added to the total cost". When I called him on it he said it was a "mandatory" cost. I told him I didn't need the insurance and he threatened to cancel the order. Unfortunately I was leaving for trip to South East Asia in a week and couldn't afford the time to cancel and reorder. I'm sure there must be something illegal with their bait and switch tactics. Lastly, the imbeciles sent me the wrong color camera. You've been warned; don't deal with these losers!
Since I had done extensive research on this camera I knew I didn't need any of the extra items he was selling. So far no problem. I'm used to pushing salesman. The kicker came when he tallied the final cost and tried to slip this in, "a 9 percent insurance fee will be added to the total cost". When I called him on it he said it was a "mandatory" cost. I told him I didn't need the insurance and he threatened to cancel the order. Unfortunately I was leaving for trip to South East Asia in a week and couldn't afford the time to cancel and reorder. I'm sure there must be something illegal with their bait and switch tactics. Lastly, the imbeciles sent me the wrong color camera. You've been warned; don't deal with these losers!
