I purchased a vaction back in March which i paid $630.00 for then I had to pay a $69 activation fee and then i had to pay a $100 fee for booking I have yet to go on this vacation and no one informed me that i had to take these steps I did file a report with the bbb and also emailed the company for a refund which they told me they didnt do refunds after 72 hours!!!!!!! WTF.. something needs to be done and they need to refund people money