- Report: #1289843
Complaint Review: Gameservers.com - Internet
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Gameservers.com
Internet, USA
Web:
gameservers.com
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Gameservers.com Unreliable Servers Daily Power Outages 24+ Hour Unanswered Support Tickets Matawan New Jersey
I started hosting two Unturned servers and TeamSpeak3 server with Gameservers.com a month ago. It has been the most frustrating experience I've had with a hosting service. Daily server farm power outages, lag spikes every 30-40 minutes that kick all players off the servers, server crashes multiple times, and support tickets go unanswered for a average of 18hrs. On multiple occasions, support tickets went unanswered for 24+ hrs, while the game server is down.
Unlike the majority of hosting companies that guarantee 99.9% uptime, Gameservers.com refuses to refund me for server downtime. It's money down the drain and lost server ranking in the Unturned community. Yesterday I transferred all server files to a new hosting service and refuse to bring future business to gameservers.com. My service with gameservers.com is active until the 27th of Feburary, and the other two until March 7th. I have already notified them and requested a refund again for server downtime and the remaining period the servers will be up and told no.
