- Report: #1239749
Complaint Review: Garden Delights Online Plant Nursery Tennessee Wholesale Nursery D & T Wholesale Nursery formerly TN Nursery - Altamont Tennessee
Reported By:
Lisa Schirch -
Harrisonburg, Virginia, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Garden Delights Online Plant Nursery Tennessee Wholesale Nursery D & T Wholesale Nursery formerly TN Nursery
12845 TN-108 Altamont, 37301 Tennessee, USA
Phone:
(931) 235-7807
Web:
www.tnnursery.net
Categories:
Business Rating:
(0)
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I ordered over $400 of plants from TN Nursery, also known as Tennessee Wholesale Nursery, Garden Delights and perhaps other names. The plants arrive without any packing material and most of the plants were not labeled. THe plants that were supposed to be tickseed, black-eyed susan and purple coneflower clearly were not these plants. They resent me 125 replacement plants. These too were also not the plants I had ordered. I did not recognize the leaves on the plant.
The company refused to refund my money, insisting that I was given the right plants, simply a different type than I was familiar with. We planted all 125 plants. After watering them all summer, they turned out to be weeds. There was no flower - nothing but a load of seeds. When I complained and demanded a refund, they sent me yet another 125 plants - insisting these were correct. We again planted them. They have just grown to maturity and again, there is no flower, they are weeds.
This nursery is completely corrrupt. They appear to dig up weeds from a field and send them to customers. I have been arguing with this company for over a year. They are rude and they just outright lie to customers. I have lost a lot of money and time planting and watering weeds that they sent to me. Someone needs to take this nursery to court. I would be happy to join in a class action suit to get back my money. I have all the email correspondence, photographs of the plants that they sent, and plenty of evidence of their corruption and lying.
1 Updates & Rebuttals
Tn Nursery
Altamont,Tennessee,
United States
A 63 Year Old Family Owned Business
#2REBUTTAL Owner of company
Wed, November 01, 2017
We offer an excellent warranty on all plants, 1 year unconditonal unless you order plants at wholesale prices. This person ordered wholesale prices and pretended they owned a business and got their plants at an 80% savings. We have in our warranty that when you order wholesale we can not warranty our plants only to "arrive alive'. She agreed to this warranty yet she wants to make her own. I am sorry you ordered plants wholesale and want a full warranty on them.
We have 4 different websites, one to support our inventory at 4 seperate farms we own. Nothing is fictitious about our practices. We have been an authority in the nursery industry for over half a decade.We sell quality plants. We absolutely stand behind all our plants. Walmart operates under Sams' and also have 4 more website, although they are one company. Gap ownes old Navy, Sears ownes Kmart. This is a business practice for many. We are not in the nursery industry to deceive anyone. We sell quality plants and have over 40,000 customer to prove it.
