Gate 1 Travel
Fort Washington,#2UPDATE Employee
Fri, March 09, 2012
It is certainly never our goal to be unable confirm services for any client. In this case when the client created the reservation, they were advised that the services they selected were On Request and if we were unable to confirm the space we would offer them the best possible option or if they prefer we will issue a full refund.
We did offer an alternate departure date, unfortunately they were unable to change the dates and we have issued a full refund.