- Report: #1305882
Complaint Review: ge appliances -
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ge appliances
USA
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ge cares
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ge appliances ge "technician" comes to the house, home call chrge $100. replace frzn fan motor ( 5 min. job ) $146. miami florida
My GE refrigerator stopped cooling properly. Called GE for a technician, was told it would be $ 100 for visit & additional for parts & labor. But $ 146 for a 5 min. job to replace a $73 fan motor I think is a little much. My total bill was $341 with tax even.I don't know butI think I was ripped off. $300 more I could have bought a new fridge. I remember when I made the service call, the person told me that if I decide not repair that they could return from $50 to 100 of the Home Call Charge. Doesn't sound right. Why don't they reimburse for the Call Charge if you go ahead & have it repaired? Then you call them ( GE Cares people ) to mention this to them & they say, "we have no say in what technicians charge". Like they say, fool me once, it's on me, but it win't happen to me again. I'd rather buy from another company.
