- Report: #1164975
Complaint Review: GE Appliances - Illinois
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GE Appliances
Illinois, USA
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GE Appliances RIP OFF on appliances repair barrinton,IL Illinois
I started to have a problem with refrigerator GE Monogram that I own. The problem was the water leak inside the freezer door which to my opinion can be fixed by taking the door apart and fixing the tubing that is inside the door. I called GE repair and repairmen came over and said he can fix the issue, gave me the quote and I agreed to it. We scheduled time for the repair and I had to take half day off in order to be home so that repair can be done. Repairman came and said that he does not have parts for it and he will have to re-schedule. We re-scheduled it again and same thing happened on the next appointment. I had to take time off my work, he came and asked if I received the parts by mail? I said no and he said that we need to re-schedule one more time. So the third appointment was scheduled and I was waiting for the repairman for 3 hours. Then GE Customer Service called and told me that I have to buy the whole door in order to fix the small leak inside the door because the part I am looking for is not available and that it will be very expensive but I will get a “discount”. Even if I would get the new door to fix small leak inside it which does not make any sense that door color would be different from the other door.
Not only GE appliances are poor quality they try to squeeze more money from consumers when they repair it.
