- Report: #234606
Complaint Review: GE-ZURICH WARRANTY MANAGEMENT INC. - DAllas Texas
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Author Confirmed
Why?
GE-ZURICH WARRANTY MANAGEMENT INC.
P.O. Box 100 Rapid City, SD 57709 DAllas, 75229 Texas, U.S.A.
Phone:
888-2210198
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
GE-ZURICH WARRANTY MANAGEMENT, Terrible customer service, lengthy wait time for service on product, if any DAllas Texas
I called GE Zurich Warranty for our dishwasher. I was told that service would be completed within 4 days, and on the 4th day called because service was not made, I was then told that the service call would not be completed for another 8 days.
I asked to speak to a supervisor and at that time was yelled at spoken over during my discussion with the "so called" supervisor. After explaining to this "supervisor" that I was the one who had actually paid for this contract and that perhaps she shouldn't be yelling at me, the customer, I asked to speak to her supervisor. I was then told that there was no one to speak to, my service did not have to be completed in a timely manner, and then I was hung up on.
Horrible service, run around, hassle, basically a big rip off!
Gretchen
Dallas, Texas
U.S.A.
I asked to speak to a supervisor and at that time was yelled at spoken over during my discussion with the "so called" supervisor. After explaining to this "supervisor" that I was the one who had actually paid for this contract and that perhaps she shouldn't be yelling at me, the customer, I asked to speak to her supervisor. I was then told that there was no one to speak to, my service did not have to be completed in a timely manner, and then I was hung up on.
Horrible service, run around, hassle, basically a big rip off!
Gretchen
Dallas, Texas
U.S.A.
