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Geico Left us stranded. Would not tow car. Required previous repair receipt before sending tow truck. Internet
Here is email I sent to Geico: Dear Geico, Yesterday you left my husband stranded on the interstate. This was my facebook and blog post today:
"Avoid Geico, beware. Here's how they screwed us yesterday...My husbands car broke down Tuesday. Our towing service is through Geico, they refused to tow it claiming it was not included as a covered car, even though he verbally added it with them 6 months ago. We paid out of pocket for towing. He got it fixed at the local sunoco, called and emailed Geico and confirmed it was on their list for any future breakdown towing needs.
It broke down again yesterday (wednesday). He called them for free towing, they claimed...here is the worst part of their policy... that they required proof he had the car repaired. While he was broken down on the road they insisted he send them a copy of the repair receipt before they would consider sending a tow truck.
So dont get Geico. If you have it, switch today. I called them and kept asking how they would recommend he send them a receipt while stranded on the road. they kept saying fax it. Many cusswords flew from my lips. we dont carry a fax machine in the car.
He called and we paid out of pocket again for towing. Geico is cheaper then most. Now I see how they can charge less. By not serving customers. Spread the word. I have lost trust. If no reimbursement.. ...to my 1100 friends, and my 1323 blog readers stay tuned for more info on how to help me lower their customer base and spread the truth about their lack of service when most needed."d spread the truth about their lack of service when most needed