- Report: #1460012
Complaint Review: GENERAC - Waukesha Wisconsin
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Author Confirmed
Why?
GENERAC
S45w29290 State Rd 59 Waukesha, 53189 Wisconsin, United States
Phone:
18884363722
Web:
gENERAC.COM
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
GENERAC Generac advertised a ten year warranty if you bought their product Waukesha Wisconsin
I did buy a Generac generator, almost $5000.00 plus install was another $2k. I submitted their form and proof of purchase. They rejected me with an across the board rejection letter, they probably send to everyone. Although I did prove I bought and paid for their system, they claimed I did not. They obviously lost some or all of my submitted papers and then when I called customer service they said, "Do you have a tracking number, as if I had sent my papers FedEx or Priority Mail, but I did not think they were so dishonorable. That was my fault. In the future when dealing with all Corporate entities, I will remember, how, dishonesty is the main policy, which I have been shown by dealing with those liars at GENERAC. They do not honor their Warranty so get a better generator somewhere else.
