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  • Report:  #988391

Complaint Review: general motors/corvette division - bowling green Kentucky

Reported By:
Kay Fennimore - Jackson, Michigan, United States of America
Submitted:
Updated:

general motors/corvette division
bowling green, Kentucky, United States of America
Phone:
Web:
www.generalmotors.com
Categories:
Tell us has your experience with this business or person been good? What's this?
I have experiences to share concerning our 2003 Anniversary edition corvette. At 11,297 miles the drivers power window failed. The repair cost was $601.97. At 11,881 miles the telescopic steering wheel and the drivers memory seat module failed. The repair cost $2270.17, of which we paid $872.80. Now,at 23,219 miles the Active handling brake system failed. The repair cost was $4001.76. I contacted Chevy Customer Assistance and after talking to 4 different reps. was told since the vehicle was 10 years old, they could offer no assistance. They never got the mileage factor, nor could they tell me at what mileage these systems normally fail. No one seemed to grasp the concept that classic cars are SUPPOSED to have age and low miles. No one thought it odd that systems were failing with low milage. I'm mad and thoroughly disgusted that I can't get any satisfaction concerning this matter.


1 Updates & Rebuttals

Ken

Colorado,
USA
While surprised to hear you've had so much trouble with your 'Vette...

#2Consumer Comment

Sat, December 29, 2012

It IS almost 10 years old and electronics can and do deteriorate.

How long should they extend your warranty?

Does GM's warranty say it's unlimited time if the mileage is low?...didn't think so.

I've had 3 'Vettes, a '79, '82 (Collector Edition) and a '92, my favorite.  Not too much trouble with any of them.

Hope your troubles are about over with you car, but these newer cars are increasingly complex and have many more chances to go wrong.

No, I don't work for GM, and would be a bit unhappy if I had as much trouble as you've had, but I wouldn't expect anything other than a purchased extended warranty to cover all this.

Good luck to you. 

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