- Report: #1472002
Complaint Review: Genuine parts giant - South El Monte CA
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Author Confirmed
Why?
Genuine parts giant
2500 Troy Ave South El Monte, 91733 CA, United States
Phone:
626-636-8815
Web:
fordpartsgiant.com
Categories:
Business Rating:
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Genuine parts giant Ford Parts Giant Genuine Parts Giant sent incorrect part and refuses to exchange it South El Monte CA
Genuine parts giant - Ford Parts Giant Sent me the incorrect part & when I called for customer service, was told I needed to go through the website and find the correct part and get an rma# for incorrect part. Issue is they want a 20% restock fee and I have to pay to ship it back and then maybe I will get a credit if they approve the part in it's original packaging!
I tried several times to speak to customer service and contact them through their website but did not get a response. Buyer beware, it would be worth it to pay a little more from a dealer knowing you can exchange it if needed and receive customer service. Genuine Parts Giant has zero customer service. They only want your money.
Genuine Parts Giant - South El Monte CA
