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  • Report:  #93983

Complaint Review: George S. May International Company - Park Ridge Illinois

Reported By:
- Ogden, Utah,
Submitted:
Updated:

George S. May International Company
303 South Northwest Highway Park Ridge, 60068-9717 Illinois, U.S.A.
Phone:
847-825-8006
Web:
N/A
Categories:
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Rip-off Report Investigation:

The George S. May International Company is fulfilling its commitment to provide excellent customer service and gets a positive rating for its customer support from Rip-off Report. The George S. May International Company pledges to resolve complaints and address inquiries from the past, present and in the future.

This company has been in business since 1925, and serves more than 6,000 clients every year and employs more than 800 people throughout North America. However, with these numbers of relationships, mistakes and misunderstandings do occur. We are all human and people are not perfect. The George S. May International Company has a small number of complaints against it when compared to the large number of transactions it makes every year.

There are many other companies that would disregard this comparatively small number of complaints. May International, however, believes in doing what is right for its clients. An important aspect to any kind of business relationship is how problems, when they arise, are resolved. Responsible companies, like the George S. May International Company not only want to know about problems, but also want the opportunity to correct the problem and make it right.

May International is committed to resolving these issues and providing satisfaction to the best of its ability for its clients and employees.

George S. May International Company's commitment to client and employee satisfaction is shown by its participation in the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program.

After interviewing the president of the company, it is clear that he and May International are dedicated to helping employees and clients achieve complete satisfaction and will not allow any legitimate complaint to go unresolved.

Consumers doing business with members of the Corporate Advocacy Program can feel safe, confident and secure when doing business with a member of the Corporate Advocacy Program Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

Read more about George S. May and their commitment to total customer satisfaction.

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NOW TO THE ORIGINAL REPORT THAT WAS FILED

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George S. May International Company Is full of lies and deceit DO NOT USE THIS COMPANY Park Ridge Illinois

We were also taken for a ride by George S. May International Company. On or about September 10, 2001, a solicitor representing George S. May International Company came into our office. he indicated that he was selling expert business management services on behalf of GSMIC. I told him that our company was in considerable financial trouble, had been losing money, and could not afford the type of services that he was selling. At this time, he explained that his compnay was in the business of providing expert management services to companies like ours and that they would put into place a system of businss and financial controls that would assist us in organizing and managing our company and employees that would make our company profitable. During this meeting, he offered to have GSMIC perform an expert management evaluation and analysis of our company for the sum of $500.00 to which I told him we could not afford. He then lowered the price to $350.00. I agreed to this offer.

On or about September 13, 2001, an individual identified as Bret Harwood came into the office. He stated that he was an expert executive analyst employed by GSMIC and was here to perform the evaluation and analysis that we had purchased. His examination consisted simply of speaking with me for three or four hours. During this time, I had explained to him that our business had been growing and was difficult to manage and that we were having financial problems due to some bad employees. He proceeded to sell us management services from GSMIC and told us that his company would put systems and controls in place that would stop the financial bleeding at our company. He stated that 185 hours at $165.00 per hour along with other minor expenses would be required to return our business to profitability.

I explained to Mr. Harwood that our company clearly could not afford these costs, as the bank balance about this time was little more than $5,000.00 and was not sufficient even to cover our upcoming payroll. At this time, Mr. Harwood stated that he would "guarantee" that his program would work for our business and that we would immediately see a profit of not less than 15% of gross sales. he further stated that in two to three weeks with his program, we would "double our (sales) dollars," and that without his program our company would be bankrupt. These statements were very frightening to me as they were coming from someone who had represented that he was an acclaimed expert on business operations, a Harvard graduate, and a millionaire eight times over. Also, he stated that all of GSMIC employees were experts in business management with graduate degrees and were lawyers or certified public accountants. I became very emotional and started to cry and told him that we could not pay these costs and fees, but possibly I could get a loan to pay for such services. He said that if we waited to get a loan, it would be too late and that we would be out of business. Coming from an expert financial consultant, my husband and I were very scared for the future of our business. Mr. Harwood then stated "Don't worry about getting a loan. We can help you get a loan. That is what we do." I explained that I did not think that the business would qualify for a loan and told him that we should wait and see if we could get a loan before starting with his services, but he again told us that we would be out of business and bankrupt if we waited.

The following day, September 14, 2001, two persons, Loren Simnet and Miguel Rojas, staff executives and another individual, Dan Sundaul, project director, came into our office to start the reorganization of our company. They immediately indicated to us that their cost would increase by an additional 10% or more because of "additional services" that were required. Mr. Sundaul, the project director, stated that we would be billed once a week and that I would be allowed sufficient time to make the payments. On September 18, 2001, he gave me a bill for $8,250.00 which I paid even though they had not performed any service of value to our company.

On September 21, 2001, they charged $544.40 on our MasterCard at the Best Western Inn.

On September 20, 2001, GSMIC employees gave me another bill for $7,619.00 which was paid that day. In order to pay these billings, these employees were taking al of our company accounts receivables as they came into the office but did not leave any funds to pay for our current expenses.

On September 21, 2001, we were given another bill for $10,667.00. I told them that we could nto pay this bill as they had already drained our company's bank account and that our suppliers were calling us for payments and threatening to put us on COD. Because they had taken all our money, I had to take $12,000.00 from our personal MasterCard in order to pay our payroll and some of the suppliers.

On September 25, 2001, my husband, myself, and Dan Sundaul their project director, went to our bank to apply for a loan. As we left the bank, Mr. Sundaul stated "Don't worry, if you don't get this loan, I have a friend up in Logan that will give you one." A week later, our bank denied the loan.

On September 26, 2001, they handed me what they called their final bill for $13,546.35 which we could not pay.

September 26, 2001, was their last day and the project was over. They stated that they had strict orders from corporate headquarters to not leave our business premises without the balance of the money owed, a signed contract for a retainer program at $800.00 per month, and most importantly THE LETTER OF SATISFACTION. During this meeting, Loren Simnet, GSMIC staff executive, said that he was embarassed to be requesting any more money from us as he knew all along that our company could not afford such costs and that GSMIC knew of our inability to pay such costs when they first met with us. He also stated that we would receive the computer disks that contained the templates for the accounting program in approximately three to four weeks.

On September 29, 2001, my husband and I met with the project director, Dan Sundaul, at our office. Upon arriving he called corporate headquarters and was in a heated argument with a man he called Keo. Keo was demanding that he get more money. Mr. Sundaul, walked outside and stated to Keo that we had no more but he had two service trucks that he could TAKE for collateral. We told Mr. Sundaul, that if they took our trucks we would be out of business. Just about this time the mail came, there was a $2,000.00 check in it, which we signed over to Mr. Sundaul. At this time, they realized that they were not going to get any more money, because we had no more. Mr. Sundaul asked us to sign a number of promissory notes that he said were only necessary to "make corporate happy." I told Mr. Sundaul that I should not sign them since there was no way I could pay them. He told me that we would never have to pay them and that I should just sign them to make corporate happy and that he would get me out of paying for the notes. I asked him how he could do this and he stated that he would only fax copies of the notes to the corporate headquarters, but would not deliver the originals of the notes to GSMIC. That way, he explained, if GSMIC ever tried to collect on the notes, I should simply demand to see the originals and as GSMIC would not be able to product the original notes, we somehow would not be legally obligated to pay them. In reliance on his statements, I signed and delivered the notes to Mr. Sundaul.

On or about October 15, 2001, a representative from our bank called to inquire about three promissory notes that GSMIC was trying to use to debit our account without our permission. She stated that they were not legal document that they accept as a bank draft.

Around the end of October 2001, we received the accounting program disks. After reviewing the program, using our figures, we found that it was based on projections, forecasts and the use of working capital. Their program is not meant for a small business that is already having financial trouble, on the verge of failing, or having management problems. Their program projects current payable and receivable accounts, profit sharing, company polices, flash reports, fiscal budget preparation, charts of accounts, cash flow projections, etc. Most small businesses have a limited amount of working capital, which makes this program impossible to utilize. From the minute GSMIC walks into your business they have you so focused on where your going to get money and where they are taking money from that you really never pay attention to the bogus program that you are paying an outrageous amount for. When we realized that this program did not work for us we contacted Mr. Sundaul, he stated that he could come and modify the program so that it would work. This program could not be modified in anyway to make it work. If GSMIC was so sure when the project was over and they walked out our door that what they had guaranteed us was really going to work for our business why would they have to come in and modify anything?

To this date, we have paid GSMIC a total of $19,991.59. In return for these payments, GSMIC has delivered to us a loose leaf binder containing business forms downloaded from GSMIC employees computers, which is of no value to our company. Also, GSMIC delivered to us computer disks containing the templates for an accounting program, which is useless to us.

Despite the assurances, representations, and guarantees of GSMIC, we have not doubled our gross sales, and have not been able to achieve a profit fo 15% of our gross sales. The employees never engaged in any activites or promotions that could reasonably have increased the sales or profits of our company.

It does not appear to us that GSMIC empoloyees had or possessed the skill, training, education, graduate degrees, expertise, or experience that they were represented to possess, and which I was informed we would be provided. Anyone with any real academic training or business experience could see that none of the work actually produced by GSMIC's so-called consultants had any applicability to our business operations.

On or about November 16, 2001, Mr. Jim Halas from GSMIC telphoned and threatened me with legal action if I did not make satisfactory arrangements to pay off the notes that Dan Sundaul asked me to sign. I told Mr. Halas that this program did not work for our company. To which he did not comment at all. He proceeded to try to get me to sign a set payment plan for the balance of $19,563.00. I told him I could not do that because it was difficult for me to predict when our customers will pay. I did however tell him that I could pay $100.00 per week, he said that was unacceptable. I told him that because business was slow due to winter that was the best we could do for now, but as soon as business picked up I could send him more. At this point, he became very angry and combative on the telephone, and began threatening me so I hung up the phone.

On or about November 26, 2001, Mr. Halas telephoned again. He again tried to get me to sign a set payment plan. I told him I could not because I did not want to promise anything because I knew we were going to have a hard enough time paying the $100.00 per week. We started immediately paying the $100.00 per week.

On January 3, 2002, GSMIC's attorney contacted me. He told me that GSMIC wanted more money per month. I told him that this program did not work for our company and we felt that the $20,000.00 we had already paid was more than sufficient for the service that GSMIC provided. He stated that he would talk to GSMIC and get back with me. But we continued to send the $100.00 per week. That they gladly accepted.

On April 23, 2002, we were served a court summons. We appeared in court for a non-jury trial. Rather than our attorney focusing on the facts and important details of the case, his defense was, was it necessary, needed, important, or even helpful for our type of business. The judge had no other evidence to go by but the letter of satisfaction and the fact that I signed the promissary notes. However, we feel that if the judge had the chance to review all of the facts and details perhaps his decision would have been different. We did not even get to explain why this program did not work for our company. The owner and preisdent did not even get a chance to speak, the judge was not aware of the effort we were makin to make payments, or the fact that we didn't receive the program we purchased until three to four weeks AFTER we signed the promissary notes and wrote the letter of satisfaction. The project director, Dan Sundaul, went to court with us to testify on our behalf. You will find his letter in response to this case following this letter. We are in the process of writing the judge a letter pointing out all of the facts and important details that we feel our attorney should have brought up during the trial. This also includes all of the complaints against GSMIC we found on the internet after the trial.

During the time that GSMIC was at our business we paid them approximately $20,000.00 leaving a balance of approximately $20,000.00. Now with iterest and their attorney's fee's our balance is $29,397.00. Our attorney's fees up to this point were approximately $7,700.00. We discussed an appeal with our attorney but due to the fact that he was going to charge us an additional $6,500.00 which we had no more money left we had to forfeit our chance to appeal.

We are a family run HVAC-R company with a whopping three employees based in Ogden, Utah, since the age of twenty my husbnad and I have dreamed about starting our own business. W have kept our credit flawless, we have went to Weber State University to work out our business plan, we have me with the Small Business Adminisration numerour times, finally in 1998 we started Ogden Subzero Refrigeration. After two years our gross sales were over one million dollars. My husband and I are in our forties and have put everything we have ever worked for on the line to open this business. It only took GSMIC twelve days to ruin what me and my husband has worked twenty years to achieve. GSMIC has devastated our business and our lives.

We feel that we are professional business people and know our business very well. Our business was a daily struggle trying to pay the bills, make payroll, and just stay on top. Our lives were consumed by the stress. GSMIC seemed like our company's gaurdian angel sent from heaven. They GUARANTEED that they could fix all of our problems with their program. Instead they lie, deceive, and bleedthe life out of your company and take all the money they can find, whether it be cash on hand, lines of credit, creditcards or loans. They don't care their bottom line is "GET THE MONEY ANY WAY YOU CAN."

If we can get enough evidence and response from this letter we are going to go to an attorney to see about a class action lawsuit. THIS RIP-OFF COMPANY HAS GOT TO BE STOPPED!

Please contact us if you have been a victim, ex-employee or know any helpful information.

Letter By Project Director Dan Sundaul

On or about the 10th of September, 2001, I was assigned to be the George S. May Project Director assigned to Ogden Subzero, a small business located in Ogden, Utah. The analyst on this project was Bret Harwood and the staff assigned to the project was Loren Simnet and Miguel Rojas. I met with the principles of the business Rick and Jodi and their daughter. When we began the project Bret told me money would be tight and that we would have to deal with that. In our opeining meeting we addressed the issue of money and at the time they informed us that they didn't know where they were going to get the money for this project. Loren, Miguel and I met concerning their cash position and it was clear to me at the time that I would have to help them get some kind of loan to fund this consulting project. I called my office and told them that Rick and Jodi wanted to do the project but money would be an issue. It was clear to me that my office didn't care about the client's ability to pay. When I talked to my boss I said we'd get what we could without shutting down the business.

As it was Loren and Miguel worked very hard at Ogden Subzero and the total assignment was completed and Ogden Subzero paid for this assignment, which had been represented to be in the neighborhood of $30,000.00. They had trouble paying any of it and their bank was unwilling to advance them money against their home. They paid as much of these fees as possible.

As the project director for the George S. May Company I found out information about the jobs after the fact. While I was in Phoenix, Loren called me to tell me that the office had pushed another assignment on Ogden Subzero - both Loren and I had informed the office that the clients had no way to pay for this consulting expansion. I called my office and told them that we shouldn't do the expansion if I wasn't able to get some kind of loan for the clients. I had yet to get one. When I told my boss, Tom Hartnett this information he basically said he didn't care.

He often told me to promise more work on my own time to insure that people paid their bill. It was sort of "take one for the team" kink of thing. I informed him that there was no way to work this out and that we would be putting this company into bankruptcy. Mr. Hartnett told me that he would work with the company any way he had to in order to insure that the company could continue to operate. I told him that if he pushed this company anymore they would be filling for the protection of the bankruptcy court. He told me in so many words he would work with them even if it meant taking small payments on the notes that they had signed.

It was at this jobs closing, which was on a Saturday that I quit the company and within the next few weeks I realized that what the consultants tried to do for their clients wasn't important to the company. They were a collection company. When I first started with the company. The head of consulting Mr. Rick Del Amo wanted me to bill for hours that had not been worked. I got in trouble for not billing for hours when I was not on the job site. In fact on this job the headquarters and I had another screaming match where I said if they wanted me to bill for hours I had not worked I was going to quit.

While it is clear that I believe that Loren and Miguel did good work I have a great deal of trouble with the way in which my company conducted itself in this context.

I will testify as to the particulars in this case regardless of the consequences to me personally. Rick and Jodi are good people and i is my belief that I, Loren, Miguel and they were mislead by the company as to their willingness to work with them on their outstanding balance. They told me that they were not going to pester them as long as they showed good faith. I believe that they have and that my former company misrepresented their intentions with regard to the relationship between them.

Jolene

Ogden, Utah
U.S.A.


12 Updates & Rebuttals

Jolene

Ogden,
Utah,
U.S.A.
Update on Refund - sold us some so called consulting services

#2Author of original report

Mon, January 10, 2005

I wanted to let all of you know what is going on with our so called refund, that everyone is so curious about.

Number one, there is no refund.
Number two, I have never called GSM and asked them for a refund.
I will try to make it as short as possible.

First of all I'm sure almost all of you have read our story on Ripoffreport. But I would like to let you know briefly how GSM got that judgement on our company. I feel like I have to tell you this because, it has to due with why we lost in court.

On Sept. 10, 2001 They came in and sold us some so called consulting services. Our program was called Organization for Management. They worked at our business for 10 days, they charged us $30,000.00 for this project. We paid them $20,000.00 in that 10 day period, this was done by wire transfers, straight to GSM headquarters.
There was $10,000.00 remaining to pay when they left. We were having financial difficulties before they came in, all this was discussed with GSM headquarters before they started the project. We were told they would work with us and give us time to pay. Instead they started taking every dime that came in.

It was about 3 weeks before we received the program they sold us. When we tried to use it we found out it was not structured for our business, like they said it was, in fact, we could not even use any of it. Let me take that back, we did try to use a bid sheet that they made for us, for the 2 months while using it, we did not get any bid jobs, we finally asked some of the contractors why, they said we were three times higher than everyone else, therefore, we had to stop using it. When we found this out, I called the project director, and told him that it didn't work. He said, he could come over and alter it. (This is very important because this is one of the reasons why we lost this case) Then the collection calls started. On Nov. 16, 2001 Jim Halas, from GSM called and threatened us with legal action if we didn't make arrangments to pay the balance. This man badgered us for weeks. I had to hang up on him most of the time, because of his screaming and yelling. I also told him that the program did not work for us. He didn't seem to care, all he wanted to do was collect money. They wanted us to pay $2,000.00 a month, I told him it was our slow season, but I thought I could pay $500.00 a month, his response was, no that won't do, GSM would not except that. I told him that that was all we could pay. So, we started sending them $100.00 a week, which they must have accepted because they were cashing the checks.
Then on Janunary 3, 2002 GSM's attorney called me. He said GSM, wants more money a month. I told him at this time that the program didn't work for us and that we felt $20,000.00 was more than sufficient. He stated that he would talk to GSM, and see what they wanted to do and get back with me.

On April 23, 2002 we were served a court summons.

GSM, took us into court on July 30, 2002.
Now, I want to let you know the reasons why we lost in court. This is what the court found:

1. The court found that there was insufficient evidence to establish that the work was not satisfactory or necessary.
(Even though the Project Director himself came to court on our behalf, and told the judge that he didn't feel it was necessary. He also told the judge, that he was instructed to over bill for services on several projects)

2. The Letter of satisfaction.
( Even though we didn't even have the program at the time, to know if we were satisfied with it or not. The employees lead us to believe, that it was for the sole purpose of them getting paid. Their exact words were "Now, you have to write us a letter of satisfaction, or we don't get paid" Does that sound like it was asking if we were satisfied with the program?
We also explained this to the judge.

3. They found that the promissory notes that I signed, were valid and enforceable.
( When I signed these notes, I told the Project Director that we could not pay them. He told me, and I quote "Just sign them to make corporate happy, I will never give them the originals, so if they try to collect on them, just ask them for the originals. I will make sure you get out of paying them") This was also told to the judge by the Project Director.

4. They said, I never called the company to complain that the program didn't work.
(Now let me tell you why I didn't call "The Company." The first day the consultants came in we were told, if we had ANY problems we were absolutely NOT to call GSM headquarters, we were to talk to our Project Director, which I did. I also told Jim Halas and their attorney! So when their attorney asked me on the stand, if I had called" the company" to complain, I was honest and said no. I explained all this to the judge.



Now, I want to tell you that when I was up on the witness stand testifying, I was constantly looking over at the judge, not one time did he even look up, he just kept shuffling papers. They weren't even my papers! To tell you the truth, I don't think he even listened to the case. There was no witnesses on there side to even refute any of our evidence. Another reason I don't think he listened, is because, he did not rule on our case that day. He took that worthless binder back in chambers and sent us his reply about a month later. I don't know what kind of information he could of got out of that binder. The binder is about 2 inches thick. Two thirds of the papers in that binder are our own forms that we had at our office before GSM even came in. For example, our truck log, time sheets, company policies, etc...

So, the court found in favor or GSM, they won a judgment on our company in the amount of $25,217.00 for the promissory notes
(With interest) And another $4,180.00 in attorneys fees. This will continue to acure intrest until paid. And anytime they have their attorney do anything, they charge us for that.

Alot of people ask me about an appeal, well I'll tell you why we couldn't appeal. Our attorney wanted an additional $6,500.00 which we did not have. GSM just drained everything we had. We had already paid our attorney $7,700.00 we had to take out on a credit card just to pay him.

Then on May 18, 2004 GSM took us back into court on a supplemental order (That is were you go in and let them know what assets you have) they got nowhere with this, because our company doesn't have any assets.

At this time we knew nothing about GSM, we left court feeling defeated. My Aunt suggested we look them up on the internet, it didn't take long before we found several sites with information about them.

On 6/7/04 we put our story on Ripoffreport.

Now I want to tell you about the so called refund, we have never contacted GSM to ask for a refund, they contacted us:

On 6-16-04 we were contacted by Charles Black he told us he was the Vice President of Operations, at GSM. He said, we had just hit the lottery, that they wanted to vacate the judgment on our company. I was sceptical, but hopeful that he was telling the truth.

He said, he was just looking in our file and found out we were not happy. He explained, that they would vacate the judgment IF we would let them come back into our business. He said, he wanted to send someone of his choice to our business. I told him, I would have to discuss it with my husband and get back with him. ( I also asked him at this time if the reason he was calling me was that he had read our letter on Ripoffreport. He told me he hasn't read anything on the internet)

On 6-18-04 I called Charles Black and asked him if he would send me his terms in writing.
He faxed me a letter that said this:
As a result of our discussions with you on Wednesday I propose to resolve any and all issues with Ogden Subzero with the following terms:

The GSMIC forgives all money due as a result of notes or court judgments......IF.....Ogden Subzero accepts additional work from GSM on a non-billable basis for both fees and expenses. If this is agreeable to you, we will set up a time for a Staff Executive to visit you business to provide consulting services.

At this point we were very sceptical, so we consulted with our attorney.

Sometime between 6-18-04 & 6-21-04 we had another conversation with Charles Black, He told us that he wanted to make us happy. So I told him what would make us happy is they vacate the judgment and give us a refund. He said, the refund would never happen. We started to argue, so I handed the phone to my husband. Even though the desire to get this all behind us and to get back our excellant credit and relieve the stress all this has put on us, was almost overwelming to say the least. My husband told him that we did not want them coming back in our business. Charles Black respones was, thats fine, that would save me the money of sending somebody out there. Then somehow the conversation got back to them coming back in. My husband told him he would discuss it with me and get back with him.

On 6-21-04 We recevied a call from Charles Black, He said that he had read a letter on the internet that said some bad things about GSM, (It was not any of our letters) he said it was a letter from someone we had been talking to. Anyway, he told me that we had better be careful who we were talking to. He also said, that they were not going to do anything until they saw something on our part. (they wanted us to take our story off the internet) He said they were going to take back there offer.

During our conversation with Charles Black on 6-18-04 he asked us what would make us happy and what were we willing to do about our letters on the internet. At this time we no longer wanted to deal with Charles Black, So on 6-30-04 we sent a letter to the president of GSM, Isreal Kushnir. So we could let them know our answer to their questions.

Our attorney has the letter, but it went something like this:

Isreal Kushnir,

I'm sure you have heard of our company by now, we would like to inform you that your representative Charles Black has resorted to a most disgraceful dialog that no company should have to put up with. I certainly hope a firm such as yours does not authorize his intimidation tactics.
What is becoming clear in our research of your firm is our plight in not uncommon from that of countless others. Mr. Black offered that GSM vacate it's judgment if we simply went away.Wellas you know that is not satisfactory in that it does not address our loses
on a system that your form 56 said would be customized to our operation it was not, form 56 stated we would be trained in its usage we were not, the form 56 forced us to give a letter of satisfaction before your system was even delivered to us even in its non workable formfor our application. This is irrefutable, so to respond to Mr. Blacks offer we propose GSMIC vacate the judgment and give us a full refund. We will take our letter off the internet and refer any comments to your company.

Ogden Subzero

On 7-9-04 I called Isreal Kushnir, The first thing he said to me was, "I want to come out of this as friends, but legally we got ya!"
I proceeded to tell him how their program didn't work for us and how we would never be able to utilize it. I told him it was not taylor made to our business.

I asked him, don't you think it looks kind of funny that the only numbers they used of ours was our accounts receiveable, and accounts payable, all the other numbers that make the program look so good were fictitious. He then told me that we have been blaming everybody (GSM & our attorney) for the problems in our business, and that we should look in the mirror. He also said what we were doing was blackmail. I asked him if telling our story was blackmail? I also told him that this program was to complicated and that I didn't know any small business that could make their type of program work. And if their consultants knew anything about running a small business, like they told us they did, they should of turned around and left. I told him the consultants spent one hole day training us on profit sharing! How many small mom and pop businesses, with 4 employees do you know of that can profit share! Then he got angry and told me he was a very busy man and that if we kept doing what we were doing , we would be talking to our attorney. Then he brought up the letter of satisfaction. He said, " Well, you wrote the letter of satisfaction" I proceeded to tell him how they mislead people with that letter. I told him that his employees lead us to believe that that letter was for the sole purpose of them getting paid. At this time he said, I gave you our offer. He told me they would vacate the judgment and maybe give a parcel refund, but not a full refund depending on what they found. He said he wanted to "hand pick" the best man he had to come to our business. I again told him that we did not want them to come back in, but I would discuss it with my husband .

But instead of them taking our letter in answer to their questions they also used it against us. About a week after our conversation with Isreal Kushnir, We received a letter from their attorney (our attorney has it) it said:

As per your conversation with Isreal Kushnir, on 7-9-04, you did not mention anything about the program not working for you , only that it was to complicated. What you are doing is blackmail and extortion. and that they would go ahead and continue to collect on the judgment. And that they wanted us to send a written apology to GSM.

So as you can see, GSM will take everything you say and turn it around in there favor. As alot of you know, they served us with a Writ of Execution on 12/14/04 and came to our business and took one of our company trucks. They continue to come after us, and I'm sure there not through. They will not be happy until they finish their job, of putting us out of business. We are about there now.

We don't blame GSM for all our business problems. However, having them come in our business, was by far, the worst business decission we have ever made.

I still talk to 2 of the consultants that were in my business. The project director that was here, is a failed business man several times over, has 10 kids, drives a rattle trap car and lives in an apartment in Salt Lake City, and is unemployed (last time we talked to him. we were told he was a Harvard graduate)

The other one, the only experiance he had, was he managed several convenience stores.

And the other one lives in Mexico.

This is who GSM sent in to teach us how to run our Business!. (PATHETIC ISN"T IT)


Jolene

Ogden,
Utah,
U.S.A.
Update on Refund - sold us some so called consulting services

#3Author of original report

Mon, January 10, 2005

I wanted to let all of you know what is going on with our so called refund, that everyone is so curious about.

Number one, there is no refund.
Number two, I have never called GSM and asked them for a refund.
I will try to make it as short as possible.

First of all I'm sure almost all of you have read our story on Ripoffreport. But I would like to let you know briefly how GSM got that judgement on our company. I feel like I have to tell you this because, it has to due with why we lost in court.

On Sept. 10, 2001 They came in and sold us some so called consulting services. Our program was called Organization for Management. They worked at our business for 10 days, they charged us $30,000.00 for this project. We paid them $20,000.00 in that 10 day period, this was done by wire transfers, straight to GSM headquarters.
There was $10,000.00 remaining to pay when they left. We were having financial difficulties before they came in, all this was discussed with GSM headquarters before they started the project. We were told they would work with us and give us time to pay. Instead they started taking every dime that came in.

It was about 3 weeks before we received the program they sold us. When we tried to use it we found out it was not structured for our business, like they said it was, in fact, we could not even use any of it. Let me take that back, we did try to use a bid sheet that they made for us, for the 2 months while using it, we did not get any bid jobs, we finally asked some of the contractors why, they said we were three times higher than everyone else, therefore, we had to stop using it. When we found this out, I called the project director, and told him that it didn't work. He said, he could come over and alter it. (This is very important because this is one of the reasons why we lost this case) Then the collection calls started. On Nov. 16, 2001 Jim Halas, from GSM called and threatened us with legal action if we didn't make arrangments to pay the balance. This man badgered us for weeks. I had to hang up on him most of the time, because of his screaming and yelling. I also told him that the program did not work for us. He didn't seem to care, all he wanted to do was collect money. They wanted us to pay $2,000.00 a month, I told him it was our slow season, but I thought I could pay $500.00 a month, his response was, no that won't do, GSM would not except that. I told him that that was all we could pay. So, we started sending them $100.00 a week, which they must have accepted because they were cashing the checks.
Then on Janunary 3, 2002 GSM's attorney called me. He said GSM, wants more money a month. I told him at this time that the program didn't work for us and that we felt $20,000.00 was more than sufficient. He stated that he would talk to GSM, and see what they wanted to do and get back with me.

On April 23, 2002 we were served a court summons.

GSM, took us into court on July 30, 2002.
Now, I want to let you know the reasons why we lost in court. This is what the court found:

1. The court found that there was insufficient evidence to establish that the work was not satisfactory or necessary.
(Even though the Project Director himself came to court on our behalf, and told the judge that he didn't feel it was necessary. He also told the judge, that he was instructed to over bill for services on several projects)

2. The Letter of satisfaction.
( Even though we didn't even have the program at the time, to know if we were satisfied with it or not. The employees lead us to believe, that it was for the sole purpose of them getting paid. Their exact words were "Now, you have to write us a letter of satisfaction, or we don't get paid" Does that sound like it was asking if we were satisfied with the program?
We also explained this to the judge.

3. They found that the promissory notes that I signed, were valid and enforceable.
( When I signed these notes, I told the Project Director that we could not pay them. He told me, and I quote "Just sign them to make corporate happy, I will never give them the originals, so if they try to collect on them, just ask them for the originals. I will make sure you get out of paying them") This was also told to the judge by the Project Director.

4. They said, I never called the company to complain that the program didn't work.
(Now let me tell you why I didn't call "The Company." The first day the consultants came in we were told, if we had ANY problems we were absolutely NOT to call GSM headquarters, we were to talk to our Project Director, which I did. I also told Jim Halas and their attorney! So when their attorney asked me on the stand, if I had called" the company" to complain, I was honest and said no. I explained all this to the judge.



Now, I want to tell you that when I was up on the witness stand testifying, I was constantly looking over at the judge, not one time did he even look up, he just kept shuffling papers. They weren't even my papers! To tell you the truth, I don't think he even listened to the case. There was no witnesses on there side to even refute any of our evidence. Another reason I don't think he listened, is because, he did not rule on our case that day. He took that worthless binder back in chambers and sent us his reply about a month later. I don't know what kind of information he could of got out of that binder. The binder is about 2 inches thick. Two thirds of the papers in that binder are our own forms that we had at our office before GSM even came in. For example, our truck log, time sheets, company policies, etc...

So, the court found in favor or GSM, they won a judgment on our company in the amount of $25,217.00 for the promissory notes
(With interest) And another $4,180.00 in attorneys fees. This will continue to acure intrest until paid. And anytime they have their attorney do anything, they charge us for that.

Alot of people ask me about an appeal, well I'll tell you why we couldn't appeal. Our attorney wanted an additional $6,500.00 which we did not have. GSM just drained everything we had. We had already paid our attorney $7,700.00 we had to take out on a credit card just to pay him.

Then on May 18, 2004 GSM took us back into court on a supplemental order (That is were you go in and let them know what assets you have) they got nowhere with this, because our company doesn't have any assets.

At this time we knew nothing about GSM, we left court feeling defeated. My Aunt suggested we look them up on the internet, it didn't take long before we found several sites with information about them.

On 6/7/04 we put our story on Ripoffreport.

Now I want to tell you about the so called refund, we have never contacted GSM to ask for a refund, they contacted us:

On 6-16-04 we were contacted by Charles Black he told us he was the Vice President of Operations, at GSM. He said, we had just hit the lottery, that they wanted to vacate the judgment on our company. I was sceptical, but hopeful that he was telling the truth.

He said, he was just looking in our file and found out we were not happy. He explained, that they would vacate the judgment IF we would let them come back into our business. He said, he wanted to send someone of his choice to our business. I told him, I would have to discuss it with my husband and get back with him. ( I also asked him at this time if the reason he was calling me was that he had read our letter on Ripoffreport. He told me he hasn't read anything on the internet)

On 6-18-04 I called Charles Black and asked him if he would send me his terms in writing.
He faxed me a letter that said this:
As a result of our discussions with you on Wednesday I propose to resolve any and all issues with Ogden Subzero with the following terms:

The GSMIC forgives all money due as a result of notes or court judgments......IF.....Ogden Subzero accepts additional work from GSM on a non-billable basis for both fees and expenses. If this is agreeable to you, we will set up a time for a Staff Executive to visit you business to provide consulting services.

At this point we were very sceptical, so we consulted with our attorney.

Sometime between 6-18-04 & 6-21-04 we had another conversation with Charles Black, He told us that he wanted to make us happy. So I told him what would make us happy is they vacate the judgment and give us a refund. He said, the refund would never happen. We started to argue, so I handed the phone to my husband. Even though the desire to get this all behind us and to get back our excellant credit and relieve the stress all this has put on us, was almost overwelming to say the least. My husband told him that we did not want them coming back in our business. Charles Black respones was, thats fine, that would save me the money of sending somebody out there. Then somehow the conversation got back to them coming back in. My husband told him he would discuss it with me and get back with him.

On 6-21-04 We recevied a call from Charles Black, He said that he had read a letter on the internet that said some bad things about GSM, (It was not any of our letters) he said it was a letter from someone we had been talking to. Anyway, he told me that we had better be careful who we were talking to. He also said, that they were not going to do anything until they saw something on our part. (they wanted us to take our story off the internet) He said they were going to take back there offer.

During our conversation with Charles Black on 6-18-04 he asked us what would make us happy and what were we willing to do about our letters on the internet. At this time we no longer wanted to deal with Charles Black, So on 6-30-04 we sent a letter to the president of GSM, Isreal Kushnir. So we could let them know our answer to their questions.

Our attorney has the letter, but it went something like this:

Isreal Kushnir,

I'm sure you have heard of our company by now, we would like to inform you that your representative Charles Black has resorted to a most disgraceful dialog that no company should have to put up with. I certainly hope a firm such as yours does not authorize his intimidation tactics.
What is becoming clear in our research of your firm is our plight in not uncommon from that of countless others. Mr. Black offered that GSM vacate it's judgment if we simply went away.Wellas you know that is not satisfactory in that it does not address our loses
on a system that your form 56 said would be customized to our operation it was not, form 56 stated we would be trained in its usage we were not, the form 56 forced us to give a letter of satisfaction before your system was even delivered to us even in its non workable formfor our application. This is irrefutable, so to respond to Mr. Blacks offer we propose GSMIC vacate the judgment and give us a full refund. We will take our letter off the internet and refer any comments to your company.

Ogden Subzero

On 7-9-04 I called Isreal Kushnir, The first thing he said to me was, "I want to come out of this as friends, but legally we got ya!"
I proceeded to tell him how their program didn't work for us and how we would never be able to utilize it. I told him it was not taylor made to our business.

I asked him, don't you think it looks kind of funny that the only numbers they used of ours was our accounts receiveable, and accounts payable, all the other numbers that make the program look so good were fictitious. He then told me that we have been blaming everybody (GSM & our attorney) for the problems in our business, and that we should look in the mirror. He also said what we were doing was blackmail. I asked him if telling our story was blackmail? I also told him that this program was to complicated and that I didn't know any small business that could make their type of program work. And if their consultants knew anything about running a small business, like they told us they did, they should of turned around and left. I told him the consultants spent one hole day training us on profit sharing! How many small mom and pop businesses, with 4 employees do you know of that can profit share! Then he got angry and told me he was a very busy man and that if we kept doing what we were doing , we would be talking to our attorney. Then he brought up the letter of satisfaction. He said, " Well, you wrote the letter of satisfaction" I proceeded to tell him how they mislead people with that letter. I told him that his employees lead us to believe that that letter was for the sole purpose of them getting paid. At this time he said, I gave you our offer. He told me they would vacate the judgment and maybe give a parcel refund, but not a full refund depending on what they found. He said he wanted to "hand pick" the best man he had to come to our business. I again told him that we did not want them to come back in, but I would discuss it with my husband .

But instead of them taking our letter in answer to their questions they also used it against us. About a week after our conversation with Isreal Kushnir, We received a letter from their attorney (our attorney has it) it said:

As per your conversation with Isreal Kushnir, on 7-9-04, you did not mention anything about the program not working for you , only that it was to complicated. What you are doing is blackmail and extortion. and that they would go ahead and continue to collect on the judgment. And that they wanted us to send a written apology to GSM.

So as you can see, GSM will take everything you say and turn it around in there favor. As alot of you know, they served us with a Writ of Execution on 12/14/04 and came to our business and took one of our company trucks. They continue to come after us, and I'm sure there not through. They will not be happy until they finish their job, of putting us out of business. We are about there now.

We don't blame GSM for all our business problems. However, having them come in our business, was by far, the worst business decission we have ever made.

I still talk to 2 of the consultants that were in my business. The project director that was here, is a failed business man several times over, has 10 kids, drives a rattle trap car and lives in an apartment in Salt Lake City, and is unemployed (last time we talked to him. we were told he was a Harvard graduate)

The other one, the only experiance he had, was he managed several convenience stores.

And the other one lives in Mexico.

This is who GSM sent in to teach us how to run our Business!. (PATHETIC ISN"T IT)


Kevin

Rome,
Europe,
Italy
The Dark Side Of Consultancy, unethical practices of GSMI have been going on for years in Italy

#4UPDATE EX-employee responds

Sat, November 06, 2004

The unethical practices of GSMI have been going on for years in Italy mainly due to the financial desperation and blindness of small and medium size businesses who put their trust and hard earned cash into worthless preprinted procedures.
If in doubt do not sign anything, contact your lawyer or call the police if GSMI personnel do not leave your premises at your request.
Having contested and rejected its operational methods to "condition" the client I was down graded from project director and forced out of the company.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.


Jolene

Ogden,
Utah,
U.S.A.
Present, past and future employees of George S. May International Company BEWARE!!

#5Author of original report

Mon, June 28, 2004

We would like to let all present, past and future employees of GSMIC know what we witnessed during a consulting project done at our businesss.

GSMIC corporate headquarters had our consultants on the phone constantly screaming, yelling and belittling them. After the consultants got off of the phone it was like they would coward down and succumb to a state of a abused child. They would bow their head and tell us that corporate headquarters was demanding that they get more money.

Upon selling the job and entering your business, it is very clear that the program to which you have just authorized to spend thousands upon thousands of dollars for is of little or no concern. GSMIC's primary concern is collecting their money.

Not one of the representatives at corporate headquarters would dare to treat or speak to their customers the way that they expect their employees to.

At the end of the project you are forced to write a letter of satisfaction to which you believe is for the sole purpose of letting GSMIC know what a good job their employees did. Our consultants lead us to believe that if we did not write a satisfactory letter then none of them would be paid. Therefore, we wrote them a letter of satisfaction.

Only after we received the disks containing our accounting program weeks latter and we realized that it was of no value to our company did we realize what the letter of satisfaction was REALLY used for. As you can see it was just one more way GSMIC used its employees to do its dirty work.

In our opinion any future employees looking to find employment at GSMIC be aware of their dishonest and unethical business practices.

We feel sorry for the way that most of the employees at GSMIC were treated.

We have received many letters and phone calls from our first letter. So keep them coming.

Ogden Subzero Refrigeration, Inc.
Rick or Jolene Marker
Phone: (801) 334-6334
Fax: (801) 334-4070

and post your Rip-off Report on this site!


Chet

Los Angeles,
California,
U.S.A.
They want to quiet the net

#6UPDATE EX-employee responds

Sat, June 12, 2004

For some reason this web site does not list all the reports even when you search.
PLEASE read and respond to
http://www.ripoffreport.com/reports/ripoff93983.htm the owner of the company is a very nice lady who wants to stop this company cold. They want you to call and show your support!

That report is a PRIME example of WHY not to give this company ANY letter of Satisfaction. They gave the company the letter of satisfaction demanded in the contract before the project was even installed. IT DID NOT WORK! When the client could not pay for the bogus program the Consultant company took them to court! But when the judge saw the letter he had to judge in FAVOR of the SCAM Artests! MAKES YOU SICK to even think about.

VIVA LA RIP OFF REPORT!


Chet

Los Angeles,
California,
U.S.A.
They want to quiet the net

#7UPDATE EX-employee responds

Sat, June 12, 2004

For some reason this web site does not list all the reports even when you search.
PLEASE read and respond to
http://www.ripoffreport.com/reports/ripoff93983.htm the owner of the company is a very nice lady who wants to stop this company cold. They want you to call and show your support!

That report is a PRIME example of WHY not to give this company ANY letter of Satisfaction. They gave the company the letter of satisfaction demanded in the contract before the project was even installed. IT DID NOT WORK! When the client could not pay for the bogus program the Consultant company took them to court! But when the judge saw the letter he had to judge in FAVOR of the SCAM Artests! MAKES YOU SICK to even think about.

VIVA LA RIP OFF REPORT!


Chet

Los Angeles,
California,
U.S.A.
They want to quiet the net

#8UPDATE EX-employee responds

Sat, June 12, 2004

For some reason this web site does not list all the reports even when you search.
PLEASE read and respond to
http://www.ripoffreport.com/reports/ripoff93983.htm the owner of the company is a very nice lady who wants to stop this company cold. They want you to call and show your support!

That report is a PRIME example of WHY not to give this company ANY letter of Satisfaction. They gave the company the letter of satisfaction demanded in the contract before the project was even installed. IT DID NOT WORK! When the client could not pay for the bogus program the Consultant company took them to court! But when the judge saw the letter he had to judge in FAVOR of the SCAM Artests! MAKES YOU SICK to even think about.

VIVA LA RIP OFF REPORT!


Chet

Los Angeles,
California,
U.S.A.
They want to quiet the net

#9UPDATE EX-employee responds

Sat, June 12, 2004

For some reason this web site does not list all the reports even when you search.
PLEASE read and respond to
http://www.ripoffreport.com/reports/ripoff93983.htm the owner of the company is a very nice lady who wants to stop this company cold. They want you to call and show your support!

That report is a PRIME example of WHY not to give this company ANY letter of Satisfaction. They gave the company the letter of satisfaction demanded in the contract before the project was even installed. IT DID NOT WORK! When the client could not pay for the bogus program the Consultant company took them to court! But when the judge saw the letter he had to judge in FAVOR of the SCAM Artests! MAKES YOU SICK to even think about.

VIVA LA RIP OFF REPORT!


Garry

Los Angeles,
California,
U.S.A.
thought everyone working for this company had a 500,000 bond?

#10UPDATE EX-employee responds

Sat, June 12, 2004

Now forgive me if I am wrong but I thought everyone working for this company had a 500,000 bond? If the project director or any of the consultants talked to your banker that may have violated the bond.

Also noting that the company has a guarantee they sould even with the judgment have to honor the guarantee and come back and fix the problems with their work.


Chet

Los Angeles,
California,
U.S.A.
GSMIC is a RIPP OFF!

#11UPDATE EX-employee responds

Sat, June 12, 2004

Thank you RIP OFF Report! I KNOW for a fact this company shut down a web site and forced a news group off the net for what? TELLING the TRUTH!

The new url for the group is
http://finance.groups.yahoo.com/group/consultantinfo/

And another forum is
http://pub12.bravenet.com/forum/955547142/show/293106

Another is
http://www.papersourceonline.com/discus/messages/1650/11573.html?1085015484

Please RIP OFF Report help get the word out this MUST BE STOPPED!

For those I signed up, I am sorry!


Ariel

Paris,
Florida,
France
The Beat goes on!

#12UPDATE EX-employee responds

Tue, June 08, 2004

It is incredible that this keeps happening over and over again.

It is a simple thing to prevent. There are starting to be a lot of resources out there to fight the likes of the George S. May International Company, IBA/IPA, etc.

Do not sign an Agreement, DO NOT GIVE A LETTER, and if the Staff insists ASK THEM TO LEAVE IN WRITING. Specify they have done a horrible job, and that you are not satisfied. Better yet, get your lawyer to draft a letter saying the above.

They may still refuse to leave. Simply call the police. And go on with your life!


Scott

Atlanta,
Georgia,
U.S.A.
experienced dozens of scenarios just like yours over and over

#13UPDATE Employee

Tue, June 08, 2004

I feel your pain Jolene. I am an employee of george S. May and I have experienced dozens of scenarios just like yours over and over.

George S. May is nothing more than a pyramid business designed to capture as much available cash and credit from each client as quickly as possible before the client ralizes there is really little or no value from what the Consultants are doing.

GSMIC runs up the bills then forces the staff to "strong arm " the client intopaying as much as they can get, any way they can.They routinely threaten and coerice staff as well as clients.

They keep employees on a treadmill so once you get hooked up it is virtually impossible for anyone who needs the weekly paycheck to get free of them. They keep you on the road constantly. You never know when or where you are going or when you will be back.

They hold back thousands of dollars in expenses that the employee puts on personal credit cards for weeks in order to use that as leverage to get the employees to keeo doing their business because if you quit they will keep the money.

This company has no shread of ethics and are the worst kind of used car sales trash!!!!

I would love to be part of a class action lawsuit that puts them under!!!!

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