- Report: #1453820
Complaint Review: German Audio Tech - Long Beach California
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Author Not Confirmed
Why?
German Audio Tech
65 Pine Ave. #337 Long Beach, 90802-4718 California, United States
Phone:
562-786-5312
Web:
Germanaudiotech.com
Categories:
Business Rating:
(1)
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German Audio Tech, German Audio Tech, Long Beach, CA failed to repair or return my property California Long Beach California
German Audio Tech’s website claims a 2 day turnaround for my repair. They have had my unit for nearly 5 weeks and they won’t return my calls or messages or provide a status update for the repair. 2 weeks ago they finally texted a response to me that they had ordered a part. Still no completion date or status despite numerous attempts to reach them. My car is inoperable without the system. I finally withheld payment ($299 via AMEX). I have asked for the inrepaired init to be returned to me immediately, but still no response. I have now purchased a new rebuilt unit for $1,323 from another vendor and I just want my property back from German Audio Tech now before I hire a lawyer.
1 Updates & Rebuttals
Robert Johnson
Long Beach,California,
United States
Matter was resolved years ago
#2UPDATE Employee
Thu, February 16, 2023
Some repairs take longer than others, depends on the severity of defect of device and availalibility of replacement parts. This matter was resolved years ago.
