Terri
Leesburg,#2Consumer Comment
Mon, April 16, 2007
A few months ago, I had ordered over $100 worth of merchandise from Get Organized. Got a confirmation email with my order number. Several weeks later I'm wondering where my order is. Went to the website and type in my information and click "find it" only to receive an error. I send an email to their customer service email and several days later it bounces back. I tried calling their number (1-610-725-1135) and press the prompt to get customer service and it just rings. I call back and try another selection about my order and it just rings. I call and select the prompt to place and order and lo' and behold I get someone. After inquiring about my order, they transfer me to a person. I give my order # and other information and they say it is being sent out now. After two weeks they finally send it out? Strange. They say I will receive my shipment within ten days. It is almost a month now and I have yet to receive my shipment. The website is still giving errors and the emails bounce back. I won't be dealing with Get Organized until things start working again. I hope this is not happening to others going to that site to place an order!